ERIC COATS
Lancaster, TX *****
Phone: 737-***-****
Email: ***********@*****.***
CAREER OBJECTIVE
To obtain a position as a team player with a people-oriented organization where I will be able to maximize my experience in customer service inside a challenging environment for achieving all the corporate goals.
EDUCATION/CERTIFICATION
HVAC Universal Certification
Kilgore College, 2001
High School Diploma
Johnston High School, 1992
SPECIAL SKILLS
• Customer service • Communication • Multitasking • Ability to work efficiently without supervision
WORK HISTORY
Employnet -Irving, TX Aug. 2019 - present
Forklift Operator
Load and unload trailers of products
Receive and place products in inventory
Change inventory locations
Knowledge of RF scanner
Mestex -Dallas, TX Oct. 2018- April 2019
Foamer
Tack weld panels
Assemble wall, floor and roof panels
Make estimations for foam installation
Whirlpool – Wilmer, TX Nov. 2014 – Aug. 2017
Clamp Driver
Picked and put away products
Scanned and loaded products
Customized units
Shipping and Receiving
Activated work orders
Assigned trailers
Issued work orders to employees
Proligistix – Grand Prarie, TX Aug. 2013 – Nov. 2014
Clamp Driver
Picked and put away products
Loaded products into boxes
Eric Coats Page 2
Pappa Murphy’s Pizza – Dallas, TX Nov. 2012 – Aug. 2013
Crew Member
Prepared dough and made pizzas according to orders
Maintained high standards of customer service during high-volume, fast-paced operations
Handled currency and credit transactions quickly and accurately
Resolved complaints promptly and professionally
Followed procedures for safe food preparation, assembly, and presentation
Greeted patrons and took food orders professionally and promptly; instructed customers on how to bake the pizzas
Provided information regarding menu and specials
(Worked two jobs -- Café Express (Dallas, TX) and Papa Murphy’s Pizza (Dallas, TX))
Café Express – Austin/Dallas, TX March 2011 – Feb. 2013
Utility Specialist/Waiter
Cleaned floor area of any spillage of water, detergent and food per safety and sanitation guidelines
Cleaned per approved sanitation and safety guidelines, all dishes, glasses, utensils, pots and pans, and related food preparation and serving items and equipment
Polished lighting fixtures, changed light bulbs and performed maintenance duties
On special occasions, took orders from customers and served food, drinks and deserts
Provided consistent prompt, friendly service
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Remained aware of customers’ needs and provided guests with clean silverware, ice water, condiments and special requests
Stood for extended periods of time, walking short distances most of the working day, stooping, reaching, lifting, and carrying food
Just Grooving – Austin, TX Oct. 2009 – April 2011
Laborer
Grooved bridges, controlled drainage and repaired bridges
Made minor repairs on equipment
Followed all safety policies and procedures
Handled work on site with little or no supervision