Customer Service Sam's

EMPLOYMENT HISTORY

MAR, **** - PRESENT

Bakery Clerk/Baker, Jewel-Osco, Chicago, IL

• Assisted in the daily operations of the bakery department

• Prepared and baked a variety of breads, pastries, and desserts

• Provided excellent customer service by answering questions and assisting with purchases

• Collaborated with team members to meet production goals and deadlines JUN, 2018 - JUN, 2019

Front End Lead, Sam's Club, Calumet City, IL

Develop and implement training programs for front-end associates to improve their customer service and operational skills, resulting in increased customer satisfaction and efficiency at Sam's Club. Creating and implementing strategies to improve customer experiences and satisfaction at Sam's Club Led a team of front-end associates to provide exceptional customer service and ensure smooth operations at Sam's Club. SEP, 2016 - JUN, 2018

Preschool Teacher, Kreative Kidz Academy III, Chicago, IL Create and implement engaging and developmentally appropriate lesson plans for preschool-aged children Plan and organize educational activities and field trips Provide a safe and nurturing environment for preschool-aged children Collaborate with parents to create an inclusive and supportive learning environment JAN, 2013 - SEP, 2016

Preschool Teacher, Just Like Home Baldwin Daycare, Chicago, IL

• Responsible for creating and implementing age-appropriate lesson plans

• Provided a safe and nurturing environment for children

• Collaborated with other teachers and staff to ensure smooth operation of the daycare

• Assisted in organizing and executing special events and activities MAR, 2004 - APR, 2006

Property Clerk, Gary Housing Authority, Gary, IN

Maintain accurate and up-to-date records of all property transactions Developed and implemented a comprehensive property inventory management system to track and locate all assets Conduct regular audits of the property inventory to ensure accuracy and identify any discrepancies Collaborate with maintenance team to ensure that all property inventory is properly maintained and repaired as needed EDUCATION

AUG, 2012 - MAY, 2014

Associate of Arts, Kennedy King College, Chicago, IL SKILLS

Recipe development Property management

Problem solving Communication skills

Conflict resolution Time management

1409 E. 49th St, Chicago, IL 60615,

Chicago, USA, 60615

*************@*****.***

(H) 312-***-****

CARMEN STRICKLAND

CUSTOMER SERVICE

PROFESSIONAL SUMMARY

I am a customer service professional with over 10 years of experience and is well known for being a dedicated problem-solver who is attentive to details. Being adept at resolving customer issues and providing exceptional service is what assists me with fostering my customers' loyalty. I am seeking an opportunity to leverage my skills and experience in a customer-centric organization.

Contact this candidate