Customer Service Assistant Manager

OBJECTIVE: To contribute my skills, dedication and enthusiasm to a dynamic team supporting professional growth and achieving collective success.

SKILLS:

Excellent Verbal and Written Communication

Finance

Outside Sales and Floor Plans

Microsoft Word and Excel

Marketing

Time Management

Audit/Inventory

EXPERIENCE

HARRIS COUNTY JUVENILE DEPT. 02/2021 TO 09/2023

Juvenile Probation Officer

Provided supervision and services to youth between the ages of 10 and 17, who are under the jurisdiction of the Juvenile Court. In addition to assisting with programs and services operated under the Harris County Juvenile Board

UBER TECHNOLOGY-HOUSTON TX 02/2017 to 02/2021

UBER DRIVER

Customer Service, Time Management, Marketing

LOCKE SECURITY - HOUSTON, TX 05/2014 to 01/2017

SECURITY OFFICER

Customer Service, Sending Property Information, Photos, Daily and Monthly Reports, Assisting with Building/Tenant Tours

GOODWILL TEMPORARY SERVICES (GTS) 05/2013 to 05/2014

Assignment as CLAIMS EXAMINER FOR TEXAS DEPARTMENT OF INSURANCE-WORKMAN’S COMP

Monthly Reports, Google Suites, Answer Public Inquiries Re: Workman’s Compensation, Rules, Policies, Forms and Service; Shipping, Inputting Scan Documents and Update Claim Information with Accuracy; Maintain Records for an Allotted Time Period

WINGS AND SUCH RESTAURANT 12/2011 to 5/2013

OWNER AND KITCHEN MANAGER

Customer Service, Flyer (Creating and Design) used for Marketing, Direct Mail Campaign, Google Suites, Monthly Reports, Financial Management, Overseer of Operations, Hiring, Training, Cost Control and Audit Financial Statement Balances

EDUCATION

NATIONAL EDUCATION CENTER- HOUSTON, TEXAS JULY 1988

Associate of Applied Science in Business Technology

WORTHING HIGH SCHOOL – HOUSTON, TEXAS MAY 1984

High School Diploma

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