Customer Service Front Desk

Chrystyle Jones Mitchell

Contact: 214-***-**** **********@*****.***

EXPERIENCE

Freelance Travel Agent - Remote Agent - October 2020 - Present

• Arranges travel for vacation and business

• Organizes tour packages that fits the clients budget

• Research varies luxury and affordable travel destinations to provide the best experience that matches the client's interest.

• Maintains communication with client to ensure the best choices are made for their vacation Chrystyle’s Salon - Lead Cosmetologist and Owner - Plano, TX September 2003 - Present

• Mastered the art of promoting products and services to best suit each client’s needs.

• Balances and organizes weekly client schedule to provide customers with the appropriate amount of time and a positive experience

• Responsible for organizing and maintaining customer sales and operates business day to day

• Hires and Manages traveling stylist within business Envoy Air - Customer Service Agent - Dallas, TX January 2019-2020

• Skilled in QIK Sabre and Gate Reader

• Handled sales, checking passengers and ticketing process within the check-in gate

• Responsible of operating equipment (Jet Bridge) to load and unload travelers

• Assisted customers with Special Needs

JCPenney’s Styling Salon - Master Stylist & Front Desk Agent - Plano, Tx June 2001- September 2003

• Adequately answered customer questions and concerns

• Scheduled appointments for over 20 stylists

• Balanced front desk and stylist responsibilities efficiently Skills

• Customer Service

• Excellent Communicator

• Sales and Hospitality

• Proficient in Microsoft Office Suite

Education

Cosmetology License - Lockworks Cosmetology School - Baton Rouge, LA -1996 High School Diploma - Belaire High School - Baton Rouge, LA -1993

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