Customer Service Office Assistant

Elle O. King

*** ********** ***** ****, ******, SC 29526 843-***-****

OBJECTIVE: I’m seeking a career in a challenging & diverse atmosphere in which I can learn and grow in the company. I’m eager to utilize my strong work ethic, experience, and expertise in Customer Service, Bookkeeping and business administration.

RELEVANT SKILL

-Proficient in Quickbooks accounting software, Microsoft Word and Excel

-Certified Notary recognized by the State of South Carolina

-Customer service

-Outbound sales

EMPLOYMENT HISTORY

Quality Cars Longs, SC 29568 Job title: Bookkeeper/Account, Secretary, Title clerk November 2015-January 2020

Job responsibilities:

-Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.

-Develop system to account for financial transactions by establishing a chart of accounts; defining bookkeep.

-Maintains subsidiary accounts by verifying, allocating, and posting transactions.

-Balances subsidiary accounts by reconciling entries.

-Maintains general ledger by transferring subsidiary account summaries

-Maintains historical records by filing documents.

-Prepares payments by verifying documentation, and requesting disbursements.

-logging or processing bills or expenses, sales tax, dealer license

-Accurately process incoming titles daily from dealerships, match the consignor checks daily to the title and invoice.

-Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.

-Open and record incoming titles daily according to est

-Provide resolution specific to titles; odometer discrepancies, power of attorney, etcMatch sold titles with invoices.

Garys Auto and Exhaust Myrtle Beach, SC 29588 Job Title: Bookkeeper/ office assistant

January 2020-September 2022

Job responsibilities:

-Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.

-Develop system to account for financial transactions by establishing a chart of accounts; defining bookkeep.

-Maintains subsidiary accounts by verifying, allocating, and posting transactions.

-Balances subsidiary accounts by reconciling entries.

-Maintains general ledger by transferring subsidiary account summaries

-Maintains historical records by filing documents.

-Prepares payments by verifying documentation, and requesting disbursements.

-Order parts for vehicles being worked on

-Schedule appointments for service

Monster Reservations Group Myrtle Beach, SC 29588 Job Title: Downstream Activations

February 2023-Present

Job Responsibilities:

-Call guest in system who have already previously booked and went on vacation

- Keep them on the phone and make sure to get them to realize we’re not just trying to seek them a vacation, they’ve already paid for it

-Update their profile to see what destinations they qualify for

-Pitch them a destination

-Build value for dates that are available

- Get them to book their vacation on the phone right then!

EDUCATION and RELEVANT TRAINING

Horry Georgetown Technical College

Business and Cosmetology August 2013-January 2016

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