Customer Service, tier 1&2 tech support, line cook.
Resume:
Byron Hinton
Food and beverage, and Customer service.
Phoenix, AZ 85015
*****************@***********.***
Cook, clean, stock, Prep, scheduling, money drops, basic kitchen jargon. Customer service and sales, dispatch, tech support tier 1 experience.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Food Service Worker
Quick temporary service app. - Phoenix, AZ
January 2018 to Present
Work for the latter part of the ASU school year with: line cook, prep, baking,fry cooking, dish stations, expediting orders in various ASU Kitchens, relocation to kitchens on three campuses.,also various Sky harbor airport line cook standby fill in, floating kitchen staff for SSP. Garnish, Pantry, line cook.
Radisson in Scottsdale close inn resort - Scottsdale, AZ June 2016 to December 2021
Cold side salad, deserts, and hot appetizers, garnish and prep station for next shift, stock line Cold side salad, deserts, and hot appetizers, garnish and prep station for next shift, stock line. Kitchen Manager
Blue Bayou Cajon BBQ - Phoenix, AZ
March 2015 to May 2016
Entrepreneur job with Co- owner that involved catering, plate up venues carving stations, omelette stations, off road sales and distribution of Cajon style BBQ when conserving and utilizing food cost and waist,basic prep knowledge per B.E.O.
Outbound sales rep
Emperion
October 2013 to February 2015
Outbound calls to customer s from the past and win them back with new promotion s and disposition calls with correct jargon, smile and dial, use three Fs, and empathy along with good customer service to assume the sale making the customer comfortable with there decision making to come back to our company.
Mover, clerical, gathering bids, dispatcher
MRK - Glendale, AZ
March 2009 to April 2012
To engage with our drivers on were to pick up restaurant waist, grease traps, waist not want not food and beverage contract. Some Marketing work as well to gain more bids. 12 key multiple phone holds. Multiple screen toggling depending on call que, family orientated business. temp assignment
Money Management International - Phoenix, AZ
January 2007 to March 2009
First contact representative inbound.
*Assist clients with educational, debt and budget programs, fore closer, bankruptcy assistance. Service rep
N.I.A
September 2005 to December 2006
Achievements:
* To provide cust. With confirmation of studies, and procedure codes.
* Give. Important info, and input data, outbound collections for private medical office via-co pay To supply the salesman
Mel Clayton ford - Phoenix, AZ
April 2004 to August 2005
with strong leads
Incoming calls (via) e-mail
Outbound calls to existing customers for new car sales. Food Service Worker
SSP - Phoenix, AZ
September 2022
Line cook, part time,prep, some expedited line cooking of Zinc Brasserie and stand by floating sister restaurants
Education
College Degree in Associates applied science
Gateway Technical College - Phoenix, AZ
June 1994 to May 1996
High school diploma or GED
Skills
• Outbound Sales
• Telemarketing
• Moving Experience (5 years)
• Cold Calling (10+ years)
• Kitchen Management Experience (4 years)
• Upselling (10+ years)
• Medical Office Experience
• Inside Sales
• B2B Sales
• Food Preparation (10+ years)
• Business Development (2 years)
• Cooking (10+ years)
• Account Management (10+ years)
• Sales Management1 (1 year)
• Restaurant Experience (10+ years)
• Food Safety
• Outside Sales (10+ years)
• POS
• Purchasing
• Culinary experience
• Food service
• Kitchen experience
• Sanitation
• Supervising experience
• Hotel experience
• Fine dining experience
• English
• Senior care
• Dietary aide experience
• Knife skills
• Catering
• Hospitality
• Food preparation
• Manufacturing
• Mechanical knowledge
• Microsoft Excel
• Customer service
• Sales
• Telemarketing
• Business development
• Marketing
• Purchasing
• Outside sales
• Forklift
• Clerical experience
• Kitchen management
• Restaurant experience
Certifications and Licenses
Food Handler
November 2021 to November 2024
Driver's License
Food Handler Certification
November 2021 to November 2024
Assessments
Cooking skills: Basic food preparation — Proficient July 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food safety — Proficient
January 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
(Office/clerical use)
Customer service skills, Telemarketing, Escalation, Issue Resolution, Order Tracking, Tracking, Blend, Inbound, Outbound, Representative, Lotus Approach, Copier, Fax, MAC, Mainframe Computer, Scanners, 30 - 34 WPM, Word - Windows.
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