Administrator

OPE AKOMOLAFE **************@*****.***

PROFESSIONAL SUMMARY

Dedicated Clinical Research Assistant with over four years of progressive experience in the science and health sectors. Possessing a strong foundation in clinical research, data analysis, and regulatory compliance, I have contributed to numerous research projects aimed at advancing medical knowledge and improving patient outcomes. Skilled in coordinating clinical trials, managing study protocols, and liaising with interdisciplinary teams, I have demonstrated an unwavering commitment to upholding the highest standards of quality and ethics in research practices.

SKILLS

Phlebotomy (blood collection), GCP (Good clinical practices) guidelines, Specimen processing, Data Collection, Laboratory techniques (microscopy, culturing), Medical terminology, Basic patient care procedures, Medical record management, Infection control protocols, Quality Assurance, Use of data software and MS tools, Attention to detail,Communication, Collaboration, Empathy, Adaptability, Time management. WORK EXPERIENCE

Client Experience Specialist Teleperformance March 2023-Present

● Actively engaged with customers, understanding their needs and fostering strong relationships to cultivate loyalty and trust.

● Resolved customer issues with empathy and diplomacy, ensuring prompt and satisfactory solutions to client problems.

● Collected and analyzed customer feedback to identify trends and opportunities for enhancement, collaborating with teams to implement necessary changes. Clinical Administrator Dam Health Leicester Sept-Dec 2022

● Utilized MS Office tools and data software proficiently to compile customer information and manage appointments efficiently.

● Spearheaded the processing of Covid PCR test kits, ensuring swift and accurate completion.

● Achieved 100% accuracy in linking sample barcodes to customer details using Microsoft Excel.

● Actively participated in sample collection and dispatch to the laboratory for experimentation purposes.

● Successfully delivered test results to patients in a timely manner, ensuring effective communication throughout the process.

Clinical Administrator Healthyaa PCR Testing Clinic Sep 2021 - Sept 2022 ● Utilized Excel spreadsheets to accurately link sample barcodes with customer details, ensuring efficient data management.

● Collected samples and timely dispatched it to the laboratory for thorough examination. ● Skillfully handled packing and organization of Covid PCR kits, ensuring readiness for testing while maintaining meticulous attention to detail.

● Successfully communicated test results to customers in a prompt and professional manner, contributing to overall customer satisfaction and service delivery. ● Provided assistance to laboratory technicians in conducting experiments and data analysis, contributing to the successful completion of research projects. Clinical Research Assistant Maxmila Medical Laboratory, Lagos July 2019 - May 2020 ● Conducted comprehensive analysis of patient blood samples through blood testing and microbiological culturing techniques, ensuring accurate diagnosis and treatment recommendations.

● Performed macroscopic and microscopic examinations of samples using advanced laboratory equipment and techniques, ensuring precise observations and analysis. ● Interpreted test results and effectively communicating findings to healthcare professionals and patients.

● Implemented quality control measures to maintain accuracy and reliability of laboratory test results, ensuring compliance with regulatory standards.

● Collaborated with multidisciplinary teams to discuss and validate test results, facilitating efficient patient care and treatment planning.

Clinical Research Assistant (Quality Assurance) SKG Pharma Ltd Feb - Dec 2018 ● Collaborated with a cross-functional team to oversee factory operations and ensure adherence to Good Manufacturing Practices (GMP) for drug production, safeguarding the quality and safety of pharmaceuticals distributed to the public.

● Took responsibility for conducting daily sampling and testing of raw materials, ensuring the production of high-quality drugs that meet regulatory standards and contribute to reducing public health risks associated with counterfeit or substandard medications.

● Implemented rigorous testing protocols for water samples to monitor microbial levels, ensuring the integrity of water used in drug manufacturing processes and minimizing contamination risks.

● Conducted daily equipment calibration to maintain accuracy and reliability in testing and production processes, contributing to consistent product quality and compliance with industry regulations.

● Performed comprehensive testing of intermediate products prior to final packaging, conducting meticulous final checks to guarantee the safety, efficacy, and compliance of finished drug products before distribution.

CERTIFICATIONS

Good Clinical Practice Alison Course March 2022 EDUCATION

MSc. Infection and Immunity Distinction University of Leicester Jan 2022 BSc Microbiology Bowen University Nov 2017

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