Customer Service Key Holder

EDUCATION

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

Ovilla, TX 75154 214-***-**** *********.******@*****.***

BROOKLYNN MCFAIL

Howard University, Washington, DC

Education

Highly trained Key Holder with demonstrated success in team leadership and sales strategy.

Exceptional retail experience and sales expertise with talent for upselling. Strong leader and

problem-solver dedicated to streamlining operations to decrease costs and promote

organizational efficiency. Uses independent decision-making skills and sound judgment to

positively impact company success.

* Customer Service * Signage Changes * Stocking and Cleaning

* Departmental * Flexible Work Schedule * Cash Handling

Procedures * Superior Work Ethic

* Endurance Building

KEY HOLDER 05/2021 to 06/2022

Plato's Closet, Cedar Hill

* Assisted with team responsibilities by cleaning, managing cash registers, and product

merchandising.

* Oversaw store operations by counting cash drawers, reviewing equipment management,

and supervising staff.

* Engaged with customers to build rapport and promote long-term loyalty for increased sales.

* Swept and mopped floor, wiped windows and fixtures after closing to maintain organized

and tidy store.

* Trained and supervised new employees to apply best practices in customer service and

store operations.

* Managed store personnel by delegating tasks and supervising daily operations.

* Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Contact this candidate