Customer Service Team Member
Resume:
Mayra A. Moreno
**** **** ** * *******, tx, *****
*************@*****.***
Summary-
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities.
Education
•Eisenhower High School Graduate
•San Joaquin Valley College- Graduate
Computer Skills
•Microsoft Word
•Power Point
•Internet
•65 words per Minute
Skills
•Bilingual- speak, read and write
•Fast Learner, Hard working
Work Experience
Toys R us Store- Team Member/ In- Roads
February 2007 to September 2007
•Customer Service; great attitude, resolve issues in a timely manner
•Answer telephones
•Accurately handle cash register
•In-roads special care for children
•Interacted with children and family
•Helped with care/ hobbies
Carters- Team Member Part time
October 2012- November 2012
•Customer Service; great attitude, resolve issues in a timely manner
•Answer telephones
•Accurately handle cash register
Children’s Hope
March 17, 2014 – August 26, 2014
•Counselor to children with behavioral problems
•Clean up with them
•Teach them proper living skills
•Help them with their treatment plan
•Let them trust in you to tell their story
•Worked with the school
•Keep the children safe from themselves and others.
Ashely’s Furniture Home store
December- March 2015
•Run credit applications
•Submit sale
•Order furniture
•Filling
Women’s Bodyworks Kids Club
April 2015- March 2016
•take care of children while parents work out
•sign them in and out of our computer system
•making sure kids are fed and cleaned up
•keeping Kids club clean
Kids are Kool
July 2016- May 2017
•Lead teacher
•Teach infants from 6-12 months sign language
•Arts and crafts with children
Crunch Fitness
January 2018- August 2018
•Kids Crunch Manager
•Manage a team of 5
•Making schedules
•Entering time sheets in
•Advising management of new ideas as well as supplies needed for the club.
•Encouraging non-members to sign up for memberships making kids crunch free for members.
Wells Fargo Phone Banker 2
January 27, 2020- April 13, 2021
•Receive calls back to back
•Help Customers with account problems
•Escalate calls
•Order new cards for customers having issues
Contact this candidate