Customer Service Data Entry
Resume:
BEVERLY SOSA
Customer Service Representative/Receptionist
Moreno Valley, CA 92555
****.*******@*****.***
SUMMARY OF QUALIFICATION AND SKILLS:
• Bilingual Spanish & English
• Microsoft Word, Excel, PowerPoint certified
• Ability to use printer, copier, and scanner
• Excellent Customer Service skills
• Data Entry (65 WPM)
• Cash handling and Point Of Sale experience
• Interpersonal Skills
• Hardworking, patient, organized, detail-oriented, friendly Authorized to work in the US for any employer
Work Experience
Waitress
AMF Bowling Alley - San Bernardino, CA
April 2019 to August 2019
-Welcome and provide excellent hospitality service to all league bowlers and guests.
-perform cashier/cash handling duties using the POS system
-Must keep continuous communication with all staff to efficiently get orders taken out on time.
-Take meal orders and requests from guests and fulfill them in a timely manner.
-Clean up tables and lanes after guests leave and maintain area clean.
-Adhere by all company and workplace protocols and safety procedures. Front Desk Receptionist
THINK Together - Moreno Valley, CA
August 2016 to October 2016
Perform customer service and greet all incoming guests
● Answer telephone reception and direct inquiries
● Data Entry, create schedules, spreadsheets, word documents.
● Perform administrative and clerical tasks
Line Cashier
San Manuel Indian Bingo & Casino - Highland, CA
March 2015 to September 2015
Provide excellent customer service
● Processes transactions quickly and efficiently and update the database regularly by manually documenting all transactions in the register and computer system
● Adhered to all security procedures established to protect assets and customers
● Maintain and clean work area
Beauty Advisor/ Sales Representative
Macy's Inc - Moreno Valley, CA
May 2013 to June 2015
Cashier duties and knowledge of POS system
● Apply makeup and provide knowledgeable product consultations for customers/clients
● Answering and transferring phone calls
● Ensure safe delivery of money to vault
Education
High school diploma in High school diploma
Parkridge Private School - Long Beach, CA
2013 to 2014
License in Certified
American College of Healthcare - Riverside, CA
Skills
• Microsoft Office (8 years)
• Customer Service
• Customer Service (5 years)
• Data Entry (3 years)
• Receptionist
• Microsoft Word
• Organizational Skills
• Filing
• Server
• POS
• Sales
• Excel
• Spanish
• Front Desk
• English
• Multilingual
• MS Office
• Serving Experience
• Microsoft Excel
Certifications and Licenses
Pharamacy Technician
May 2018
CPR
October 2017
Assessments
Conscientiousness — Highly Proficient
February 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate