Customer Service Representative
Resume:
GIOVANNI STABILE
Queens, NY 11412
(646)853 –5444
***************@*****.***
Summary of Qualifications: Experience professional with over 15 years of international experience in providing customer service and manual labor for various industries. Able to see a project from start to finish, and adapt to any working environment. Work well in teams or independently, requires little or no supervision.
Bilingual Spanish/English.(Read,Write & Speak Fluently)
Computer Skills: Excel & Word
Work Experience:
Customer Service Representative/Admission Representative
●Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
●Recruited and enrolled students into Learning English as a Second Language.
●Checked to ensure that appropriate changes were made to resolve customers' problems.
●Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
●Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
●Completed contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Janitorial Maintenance/Cleaner/Porter
●Serviced, cleaned, or supplied restrooms.
●Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.
●Gathered and emptied trash.
●Followed procedures for the use of chemical cleaners to prevent damage to floors and fixtures.
●Mixed water and detergents or acids in containers to prepared cleaning solutions, according to specifications
Education:
(G.E.D.) 1986
New York State Department of Education, Albany, NY
Work History:
Stabile Tutoring Services Buenos Aires, Argentina
English Tutor/Admission Representative (Independent Contractor) 03/2006 – 07/2019
SEO Program: New York, New York
Laborer (Intern) 11/2019 - 05/2021
Manfra,Tordella & Brookes Queens,New York
Vault Clerk ( Inventory,Lifting & Packing) 08/2021-04/2024
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