Customer Service Agent
Resume:
Keyonta Ross
Redbird, OK *****
*************@*****.***
Hi my name is Keyonta, I am 18 years old looking for a job that can pay me pretty well that is flexible. I’m a very hard worker, very trustworthy and dependable. Over the years of my working I’ve worked in customer service, child care and senior care. Out of all of those jobs I’ve learned that I like to be productive but also bring a little fun to my job. Because people are more happy when they’re comfortable with someone. So if you do happen to choose me for your job, you won’t be let down. :) Willing to relocate: Anywhere
Work Experience
Child Care Teacher
Lil’ Peaches N Pirates Play school - Porter, OK
September 2020 to Present
In the daycare setting I watch out for the kids and make sure they aren’t hurting themselves or any other child. I try and teach the kids things while making it entertaining because most of them are very young. I may change diapers depend on the age group. The littler ones are encouraged to use the toilet. At my job we feed the kids and babies, then we help them nap. CNA - Certified Nursing Assistant
October 2020 to July 2021
As the role of a CNA I would do certain things to help the residents in their Activities of Daily Living. Assistance in dressing for the day was a lot needed, as well as help feeding, showering and sometimes things could be as little as just being there to keep company sometimes for the residents. Child Care Assistant
Porter Afterschool Care - Porter, OK
September 2017 to November 2019
As a childcare assistant I did things with the kids like help them interact and play well with others. I also accomplished things like teaching them little things throughout the day like to pick up trash etc., while also assisting in help with homework. We applied many activities through tour day such as music and for entertainment.
Food Service Worker/Cashier
McDonald's
June 2017 to July 2019
As a food handler and cashier work was always upbeat and fast paced. I would take orders while also being responsible to run the cashier. For this kind of job I would say a joy or feel for customer service is highly recommend. Its a lot to focus on keeping the customers happy all while making sure you can describe certain meals and give the correct amount of change. I loved it also! Childcare Provider
Education
High school diploma in K-12
Porter Consolidated High School - Porter, OK
August 2006 to April 2020
High school diploma
Skills
• Babysitting
• Childcare
• Infant Care
• Toddler Care
• Customer Service
• Senior Care
• Early childhood education
• Home care
• Experience with children
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
CNA
Assessments
Home health aide skills — Familiar
January 2021
Providing care to patients in a home setting
Full results: Familiar
Work style: Reliability — Completed
January 2021
Tendency to be dependable and come to work
Full results: Completed
Following directions — Highly Proficient
January 2021
Following multi-step instructions
Full results: Highly Proficient
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Certified Nursing Ass.
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