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Sales Associate Customer Service

Location:
Hammond, LA
Posted:
May 31, 2024

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Resume:

Brandi Tallo

Driven Sales Associate with Proven Track Record in Customer Satisfaction and Retention

Hammond, LA 70401

***********************@***********.***

+1-985-***-****

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Authorized to work in the US for any employer

Work Experience

Waitress/Cashier

Hi ho 2 - Ponchatoula, LA

April 2018 to Present

Take call in orders. Balance and run the cash register. Run food to customers. Welcome each guest and seat them at their table. Trusted key holder. Handle large amounts of cash. Make bank runs and deposits. Sales Associate

TJ Maxx - Hammond, LA

January 2014 to March 2018

Checked customers out. Ran the POS system. Trusted key holder. Stocked selves. Put away merchandise. Sales Associate

Trish's Formal Affair - Hammond, LA

May 2012 to January 2014

• Met with potentials clients and gave quotes on services and general wedding costs.

• Directed wedding-day events, ceremony timing, and speeches.

• Assisted with wedding set up and decoration.

• Sold and fitted wedding gown's for brides-to-be.

• Assisted in scheduling bands, caterers and photographers.

• Prioritized helping customers over completing other routine tasks in store.

• Managed efficient cash register operations.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Built customer loyalty and retention by delivering excellent shopping experience Education

Some college in Business

Southeastern University - Hammond, LA

September 2007 to July 2009

High school diploma or GED in General Studies

Northshore Technical Community College - Hammond, LA May 2007 to July 2007

Skills

• Cold Calling (1 year)

• Business Development

• 10 key typing (2 years)

• Upselling (5 years)

• Negotiation (5 years)

• Sales Management

• Front desk (6 years)

• Cashiering (10+ years)

• Branding

• Product Development

• Customer Relationship Management (5 years)

• Sales Support

• Merchandising

• Pricing (Less than 1 year)

• Inside Sales (3 years)

• Presentation Skills (3 years)

• Research

• Management

• Event Planning

• Outbound sales (2 years)

• Salesforce

Assessments

Business math — Proficient

September 2023

Using basic math to solve problems in a business context Full results: Proficient

Sales skills — Proficient

December 2022

Influencing and negotiating with customers

Full results: Proficient

Call center customer service — Proficient

August 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Work motivation — Proficient

June 2022

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Retail customer service — Proficient

January 2023

Responding to customer situations in a retail setting Full results: Proficient

Retail customer service — Proficient

May 2022

Responding to customer situations in a retail setting Full results: Proficient

Administrative assistant/receptionist — Proficient August 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Front desk agent (hotel) — Proficient

December 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Food service: Customer situations — Proficient

July 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Work style: Professionalism — Proficient

September 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Home health aide skills — Proficient

December 2023

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References

• Richard DePaula- 985-***-****

• Rebecca Dufrene- 985-***-****

• Christopher Arnett- 985-***-****

• Joe Ribando- 504-***-****



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