Brandi Tallo
Driven Sales Associate with Proven Track Record in Customer Satisfaction and Retention
Hammond, LA 70401
***********************@***********.***
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
Authorized to work in the US for any employer
Work Experience
Waitress/Cashier
Hi ho 2 - Ponchatoula, LA
April 2018 to Present
Take call in orders. Balance and run the cash register. Run food to customers. Welcome each guest and seat them at their table. Trusted key holder. Handle large amounts of cash. Make bank runs and deposits. Sales Associate
TJ Maxx - Hammond, LA
January 2014 to March 2018
Checked customers out. Ran the POS system. Trusted key holder. Stocked selves. Put away merchandise. Sales Associate
Trish's Formal Affair - Hammond, LA
May 2012 to January 2014
• Met with potentials clients and gave quotes on services and general wedding costs.
• Directed wedding-day events, ceremony timing, and speeches.
• Assisted with wedding set up and decoration.
• Sold and fitted wedding gown's for brides-to-be.
• Assisted in scheduling bands, caterers and photographers.
• Prioritized helping customers over completing other routine tasks in store.
• Managed efficient cash register operations.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Built customer loyalty and retention by delivering excellent shopping experience Education
Some college in Business
Southeastern University - Hammond, LA
September 2007 to July 2009
High school diploma or GED in General Studies
Northshore Technical Community College - Hammond, LA May 2007 to July 2007
Skills
• Cold Calling (1 year)
• Business Development
• 10 key typing (2 years)
• Upselling (5 years)
• Negotiation (5 years)
• Sales Management
• Front desk (6 years)
• Cashiering (10+ years)
• Branding
• Product Development
• Customer Relationship Management (5 years)
• Sales Support
• Merchandising
• Pricing (Less than 1 year)
• Inside Sales (3 years)
• Presentation Skills (3 years)
• Research
• Management
• Event Planning
• Outbound sales (2 years)
• Salesforce
Assessments
Business math — Proficient
September 2023
Using basic math to solve problems in a business context Full results: Proficient
Sales skills — Proficient
December 2022
Influencing and negotiating with customers
Full results: Proficient
Call center customer service — Proficient
August 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Work motivation — Proficient
June 2022
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
January 2023
Responding to customer situations in a retail setting Full results: Proficient
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Front desk agent (hotel) — Proficient
December 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Food service: Customer situations — Proficient
July 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Professionalism — Proficient
September 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
December 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References
• Richard DePaula- 985-***-****
• Rebecca Dufrene- 985-***-****
• Christopher Arnett- 985-***-****
• Joe Ribando- 504-***-****