Pharmacy Technician Service Representative

Saphal Pandit Sharma Adhikari

312-***-**** ****.***@*****.*** Chicago il, 60660

PROFESSIONAL SUMMARY

Hard working Customer Service Representative with strong history of meeting and exceeding customer expectations. Sales and service expert with record of achieving performance targets while maintaining high-quality standards. Expert-level knowledge of industry service protocols and best practices.

Skills

Basic Computer skills.

Microsoft office package.

Experience :

Customer Service Representative at Dunkin Donut Baskin Robbins 2014-2017

Answered customer questions about products and promotions

Resolved customer concerns related to order inquiries.

Maximized satisfaction by anticipating needs and consistently offering support.

Answered inbound calls to handle various concerns regarding bulk orders.

Handled cash Register during the shift.

EDUCATION

Certification Completed in Pharmacy Technician .

National College of Health, 3530 W. Peterson Avenue Suite 100, Chicago, IL 60659

Bachelor of Science (B.S): Science Birendra Multiple Campus, Nepal, Jul 2009

Languages Known

English, Nepali, Hindi.

License

Certified Pharmacy Technician from State of Illinois (Since 2021)

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