Store management

Darryl Austin

*** *** ***. ** #*, Spencer, Iowa 515-***-**** **************@*****.***

PROFESSIONAL SUMMARY

For Casey's, my responsibilities included hiring, training, and scheduling employees as well as maintaining a positive work environment. I was in charge of monitoring sales performance and implementing strategies to achieve sales and goals. I maintained inventory levels and was in charge of ensuring the store is visually appealing. I enforced company policies and solved customer issues. I assigned tasks to different workers and monitored sales activities.

In television, I was a qualified journalism and mass communication professional, with experience working in different TV broadcasting roles that includes filming with TV studio and remote cameras and running audio equipment. I am able to highlight my real life experience in an education setting that helps relate textbook topics to industry positions. Earning my Master’s degree in Journalism and Mass Communication has given me the additional educational background and experience in skills, such as writing, interviewing, mentoring, communication, and Microsoft Office Word and PowerPoint.

EDUCATION

Iowa State University, Ames, Iowa May 2017

Master of Science Journalism and Mass Communication

Thesis: “Challenges African-American graduate students face at Iowa State University”

Bachelor of Science Speech Communication Dec 1987

Emphasis in Television Production and additional coursework in radio and film

RELATED WORK EXPERIENCE

Casey’s General Stores May 2020-April 2024

●Execute Casey’s strategic initiatives, drive sales, and maintain quality and service standards

within the store

● Ensure the store is stocked and clean so we can continue to build strong relationships with

our guests and communities

●Hire, train, develop, and supervise new Team Members in the Casey’s Way!

●Mentor

●Model and coach to Casey’s CARES values (Commitment, Authenticity, Respect, Evolving, Service)

●Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high traffic

times. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated

●Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists required accounts,

audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protection

processes and audits are completed to protect company assets

●Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements.

●Attend and successfully complete all job trainings and assessments, including ServSave Food Protection Manager where applicable, and ensure Team Members complete required trainings

WOI-TV 5 2018-2020

●Lead Camera Operator

●Audio Operator

WHO-TV 13, Des Moines, Iowa 1994-1996

Production Assistant

●Operated lead camera, audio and teleprompter controls for live broadcasts

●Collaborated with the sports director in the production of sports teases

●Met deadlines to ensure broadcasts were run successfully

●Portrayed occasionally in various segments of feature stories for the news department

WOI-TV 5, Capital Communications, Ames, Iowa 1993

Master Control Operator

●Operated and maintained the station’s TCS 2000 commercial cart machine

●Maintained input/output television signal, uplinked feeds to other affiliates

●Performed playbacks of sit-coms on a daily basis

WOI-TV 5, ISU Broadcasting Corporation, Ames, Iowa 1990-1991

Camera Operator

●Operated camera for 5:00 pm., 6:00.pm., and 10:00.pm. newscasts

●Performed Instant Replay for ISU Basketball Christmas Classic via ESPN

●Controlled parabolic microphone for ISU Football games via Mountain Mobile Production

●Directed playback of videotapes regularly during the Midday show & 1” and 2” videotape sit-coms

WOI-TV 5, Iowa State University, Ames, Iowa 1988-1989

Master Control Operator / Audio Operator

●Operated audio board for 6 am. news broadcast

●Maintained input/output television signal, uplinked feeds to other affiliates

●Operated and maintained the station’s TCS 2000 commercial cart machine

RELATED GRADUATE EXPERIENCE

Iowa State University, Ames, Iowa 1994

Graduate Assistant- Television Production Course Assistant

●Mentored current local TV personalities, such as Jacqui Jeras and Sonya Heitshusen

●Instructed students on the basics of television production for assigned course lecture

WORK EXPERIENCE

Staples, Ames, Iowa 2010-2013

Sales Associate

●Trained new employees on company procedures and policies

●Greeted and assisted customers enthusiastically to ensure great customer service

●Balanced cash register daily to meet company standards

Access Direct Telemarketing, Ames, Iowa 1999-2000 Telemarketer

●Received inbound calls from customers to inform them of business products or services, while establishing rapport

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