Customer Service Representative
Resume:
muracle jackson
Team Member
Atlanta, GA *****
*******.*******@*****.***
• Food Safety & Preparation
• Customer Service
• Cash Handling
• POS Systems
• Meal Presentation Standards
• Employee Training
Work Experience
Lyft and Uber Driver
Atlanta, GA
May 2021 to Present
Transport passengers back and forth to their destination.Focused on customer service and ensured riders had a pleasant trip with resulted in a 4.8 rating.
• Providing excellent customer service by being courteous and professional, and possibly assisting with luggage or other needs.
Bus Operator
A National Transit - Atlanta, GA
Present
Cashier/Customer Service
McDonald's - Atlanta, GA
November 2020 to May 2023
Greeting customers and making them feel welcome as they enter the store.
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Remote Customer Service Representative
Chime Solutions - Atlanta, GA
November 2019 to December 2022
take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms.
Team Member
McDonald's-JVT Enterprises - Atlanta, GA
September 2016 to June 2018
Customer service: Greeting customers, answering questions, and resolving issues Transactions: Scanning items, calculating sales, and collecting payments Inventory: Maintaining inventory levels and ensuring prices are accurate Organization: Keeping the checkout area clean and tidy Other tasks: Bagging items, processing returns and exchanges, and issuing receipts Janitorial Worker
ABM Industries Inc. - Atlanta, GA
March 2015 to August 2016
mopping & vacuuming floors, disinfecting surfaces and restrooms and emptying trash and recycle cans.perform a variety of maintenance and cleaning tasks to keep the buildings looking perfect. Work from Home Customer Service Representative
We vote we win - Atlanta, GA
October 2013 to June 2016
Take inbound incalls from different states asking each and every customer are they registered to vote for the upcoming election. Greet each and customer with good customer service Remote Customer Service Representative
Teladoc Health - Atlanta, GA
June 2011 to September 2013
• Devise innovative strategies and initiatives to build and maintain long-term digital connections with consumers
• Evaluate and enhance company presence on social media by implementing bespoke brand promotion strategies
• Increased company and brand awareness by 60% over 2 years by launching optimized online advertisements
• Coordinate marketing strategies remotely with sales, financial, public relations, and production departments
Education
High school diploma
Benjamin E. Mays High School - Atlanta, GA
Skills
• Janitorial
• Houskeeping
• Cash register (10+ years)
• Heavy lifting
• Cash handling
• Serving
• Customer service (10+ years)
• Food handling (10+ years)
• Cooking
• Restaurant experience
• Typing
• POS
• Driving
• English
• Food service
• Sales
• Computer skills
• Inside sales
• Moving
• Organizational skills
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