NONHLE NOKWANDA ZUMA
069******* ********@*****.*** Pretoria road Boksburg 1459
SUMMARY
As a Test Administrator with three years of experience in manual testing within QA, I thrive in fast- paced environments that present daily challenges. My approach is dynamic, solving problems with passion for quality. I possess practical expertise in manual black box and white box testing, as well as static and dynamic testing methods. Driven by quality, I am self-motivated, with a superior work ethic and diligent nature. Known for my organizational skills and dependability, I excel at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities to help achieve team and company goals.
Skills
PL/SQL
Oracle server
SQL server
VB.net
Business Analysis
Information System(ERD and SDLC)
CISCO
SAP Solution Management(Fiori, CRM & ERP)
JIRA
API Testing
WORK EXPERIENCE
JD GROUP
Test Administrator-QA Manual testing (01/08/2023-Current) Responsibilities:
Conducting testing in retail store environments
Ensuring software quality through manual testing procedures
Developing and optimizing test cases to enhance the success rate of manual software testing, employing consistent and thorough approaches
Logging identified bugs using Jira Software tool, categorizing them as defects and assigning them to specific developer
Providing advice and guidance to developers on issues related to databases, performance and other technical matters
Operating within Agile framework to facilitate timely releases and well-organized sprints
Utilizing Jira Software for various tasks including adding test cases, executing test plans
Performing tasks in SAP ERP such as creating sales orders, delivering sales orders, picking goods for sales order, confirming proof of delivery and providing with billing documents. Junior Test Administrator/analyst (01/11/2021-31/04/2023)
Document UAT test scenarios, test cases and test scripts comprehensively
Define and prepare test environments as per project requirements
Conduct various types of testing including system, integration, regression and performance testing
Identify and track defects, providing support to developers in resolving issues through additional testing procedures.
IT graduate internship
SQL Server Database administrator (03/05/2021-01/11/2021)
Develop custom database objects and stored procedures, providing application support as needed
Document and analyse business reports to facilitate prompt communication, follow-up and on-going support.
Produce database solutions of high standards to ensure stability, reliability and performance
Create and implement database designs and data models tailored to project requirements
Establish and manage user profiles and access levels for each database segment to safeguard critical data
Demonstrate proficiency in interacting with database via SQL Servers IT Service desk (First Line)
Utilize the SAP Platform to log user incidents, resolving issues when feasible and escalating incidents to supports teams when necessary
Developed and implemented an efficient ticketing system to monitor incoming services tikets, track incident and troubleshoot issues effectively
Maintained serves and systems to ensure network functionality during peak periods, optimizing operational efficiency
IT Infrastructure support
Configure hardware, devices and software to set work stations for employees
Identified and resolved problems, improve operations and provide solutions to problem
Documented all changes and actions in computer-based tracking system
Explained diagnostic finding to customers and outline repairs EDUCATION
Vaal University of technology
National diploma in Information Technology (IT), 02/2016-09/2020 Georgetown High School
Matric, 12/2011
REFERENCES-Available on request