Trish Ramirez
Customer service professional representive professional
San Angelo, TX 76903
*********************@***********.***
Work Experience
Fiber Optic Cable Installer
Housing communication - San Angelo, TX
December 2019 to December 2023
I have experience with operating big machinery as in a trencher, and buring the wire, pushing and pulling wire . I also was trained to boring sidewalks . Customer Service Representative
Sitel representive corpoation - San Angelo, TX
January 2016 to December 2019
Problem-solve and connect with customers by phone via inbound calls; no sales. Strive to meet and exceed metrics while providing excellent customer service. Drive customer satisfaction through voice, chat and/or email communications. Multitask and navigate through multiple digital Education
GED
Pickens Technical College - San Angelo, TX
March 2001 to March 2001
Skills
• Communication Skills
• Cold Calling
• Live Chat
• Customer Service
• Computer Skills
• Typing
• Technical Support
• Low Voltage
• Cabling
• Telecommunication
• Microsoft Excel
• Network Support
• LAN