Service Representative Customer
Resume:
LATOYA COOPER
**** * ********* ** *** ** · 803-***-****
***********@*****.*** · https://www.linkedin.com/in/latoya-lagrant-207487b9 ·
EXPERIENCE
GLOBAL SPECIALIST IV, Walmart Inc
Supports assigned business area in the development and execution of strategies, practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends; analyzing and interpreting data; and translating data analysis into recommendations that are aligned with business objectives. Provides administrative support by assisting management with training other team members; supporting special projects involving advanced research and review of data;
06/2021-PRESENT
CUSTOMER SERVICE REPRESENTATIVE, sykes Enterprises
Small business Deposits- Reached team goals by providing excellent customer services pertaining to Bank of America deposit accounts.
03/2021-07/2021
CASHIER, YOUNG’S FOOD STORES
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
08/2020-02/2021
RESIDENT ASSISTANT, SUMTER HEALTH AND REHAB
Assisted Patients with care needs, while maintaining a safe non hostile environment
03/2020-08/2020
RESIDENT ASSISTANT, PALMS ON MAIN ASSISTED LIVING
Assisted Patients with care needs, while maintaining a safe non hostile environment
01/2016-03/2018
VETERAN SERVICES REPRESENTATIVE, central carolina technical college
Assited veteran in obtaining va benefits and financial aid as well as helping select appropriate classes
04/2016 – 10/2016
CUSTOMER SERVICE REPRESENTATIVE, Sykes enterprises
Reached team goals by providing excellent customer services pertaining to Bank of America deposit accounts
8/2014-04/2016
CASHIER, CIRCLE K CONVENIENCE STORES
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
06/2011-05/2014
CASHIER, YOUNGS MARKET CONVENIENCE STORES
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
06/2007 – 05/2011
UNITED STATES ARMY, 24th ordinance company
Inventory, sort and store ammunition on the ammunition supply point and maintain vehicles in the motor pool
EDUCATION
MAY 2018
ACCOUNTING AAS, central carolina technical college
Attained my accounting certificate to be able to practice bookkeeping at an entry level before receiving my associate’s degree.
SKILLS
Public Speaking
Microsoft Excel
Microsoft Word
Word Processing
QuickBooks
ACTIVITIES
Member of Phi Beta Lambda Fraternity equivalent to Future Business Leaders of America on a collegiate level.
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