Assistant Manager Customer Service
Resume:
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Cypress, TX *****
*********@*****.***
Objective
As a Manager or Assistant Manager, my objective would be to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I would create a positive and productive work environment by communication with team members, setting clear goals, and monitoring performance. Education
Stephen F Austin
Nacogdoches, TX
Key Skills
Marketing
Budget Planning
Communication
Problem-solving
Experience
2022 to present
3rd key Manager - Specs
2021 to 2022
3rd key Manager - Pet Supermarket
2018 to 2021
Bar tender - Murdochs Backyard Pub
2011 to 2018
Assistant Manager – Specs
While in school during break: Coach Stock Room 2010 to 2011 While at school: Phone Jacks Student Manager 2006 to 2009 Communication
Responsibilities: overseeing daily operations, managing staff, ensuring compliance with policies and procedures, providing staff training and exceptional customer service.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores. Implemented new procedures and technologies that improved efficiency and streamlined operations.
References available upon request
James D (JD) Houlihan
Manager/Assistant Manager
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