Active Directory Systems Engineer
Resume:
Simon Owusu Kyeremateng
Bronx NY 10456
Mobile Phone # 929-***-****
Email: ******@*******.***
Personal Profile
Customer-focused IT professional, expert in consulting and contributing to projects designed to enhance system functionality, security and end-user productivity. I have the ability demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer and partners’ relationships. I enjoy team work, and actively contribute to peer group.
Education and Training
CompTIA A+
CompTIA Security+
CISCO Systems Engineer-CCNA
Information Technology Infrastructure Library (ITIL) Microsoft Certified Trainer (MCT)
Microsoft Certified Systems Engineer (Server 2003) Microsoft Certified I.T. Professional (MCITP-Enterprise Messaging) Microsoft Certified I.T. Professional (MCITP-Server Administrator on Server 2008) Microsoft Certified I.T. Professional (MCITP- Designing, and Optimizing Software Asset Management (SAM) Microsoft Certified Technology Specialist (MCTS-Volume Licensing Specialist, Large Organizations) Administering and Deploying System Center 2012 Configuration Manager (MCTS-SCCM 2012) Microsoft Certified Solutions Associate (MCSA-Office 365) March 2020-April 2020 Technical Institute of America Manhattan, New York
CompTIA Security+
February 2014-June 2017 University of Education, Winniba BSc Information Technology
June 2007-November 2010 Just IT Training Institute, Liverpool Street, London
Certification in CompTIA, Microsoft and CISCO
Work History
May 2021-Present JP Morgan Chase
Systems Engineer
Perform daily administration of MS Windows Server (2019, 2016, 2012, and 2008).
Perform enterprise level system upgrades of Windows operating systems, Active Directory, and other applications, including evaluation and installation of MS and other application patches.
Design and manage Active Directory, GPOs, DNS, and other Windows core services.
Managing security in Active Directory through Enhance Security Admin Environment (ESAE).
Build server images to conform to standards, including hardening and security compliance.
Managing of Microsoft Azure technologies and service catalogue including Microsoft 365 and Azure AD
Manage Service Level Agreements, documentation, and policy/procedure related to virtualized, and Windows environments.
Managing Amazon Web Services (AWS) servers, including provisioning, storage and networking.
Management of System Center Configuration Server (SCCM)
Resolve escalated issues from the IT Service Desk and other IT departments.
Proactively monitor servers to anticipate and mitigate problems.
Abide by all Change Management, Service Management and Incident Management processes and procedures. Attend Change Approval Board (CAB) meetings, and Incident Management conference calls as needed.
Create and manage scripts to perform system tasks with PowerShell. November 2019-December 2021 Miles Technologies
Implementation Specialist
Keep Active Directory environment updated and patched and also managing common and complex Active Directory related administrative tasks.
Migration of on-premise applications to Microsoft 365.
Deployment, management and configuration of Microsoft Exchange Servers
Managing of Microsoft Azure technologies and service catalogue including Microsoft 365, Azure AD, SQL as a Service and other Microsoft PaaS technologies.
Manage the monthly spend of multiple Azure subscriptions focusing on optimizing costs.
Configuration and management of Intune and Intune policies
Management of Microsoft Active Directory and Azure Active Directory
Migration of Mail servers to the cloud, IMAP, POP and Hybrid scenarios
Doing Active Directory health checks, meta data cleanup and orphaned objects cleanups
Deployment and configuration of System Center Configuration Manager (SCCM)
Enrollment of Users and Devises to Intune through Autopilot, Auto-Enroll, Bulk Enrollment, SCCM Co- Management and BYOD
Migration of file servers to the cloud
Doing health checks on Microsoft Exchange Servers and Active Directory through scripts
Deployment and configuration cloud security technologies such as Microsoft Information Protection (MIP), Advance Threat Protection (ATP), DKIM, DMARC and SPF. September 2011-November 2019 Axxend Limited
Infrastructure Consultant
Troubleshooting network related issues (LAN) utilizing network protocols like TCP/IP, DHCP, DNS, and WINS to establish seamless network connectivity.
Installation and configuration of Windows Server 2008, 2012, 2016 and Linux Servers.
Deployment and managing security in Active Directory through Enhance Security Admin Environment (ESAE)
Writing technical proposals and for prospective customers.
Offering technical training to IT Admins and users.
Doing presentations and demos on various technologies and products.
Proactively managing and monitoring networks and network devices.
Deploying, migrating and managing Email servers like Exchange to Office 365 and Azure.
Deploying, managing, updating Active Directories, Exchange Servers, SCCM and SCOM
Managing and hardening Domain Controllers using services like Local Security Authority (LSA)
Conduction systems health checks, troubleshooting and fixing technical issues.
Working remotely from New York on Windows 10 Migration, Deploying and configuring MDT, WDS servers and task sequence.
Coordinating the Windows 10 Projects and doing daily reports. May 2008-September 2011 Laura Ashley Limited,
London PC and Network
Analyst
Supporting users with their Microsoft, Apple Mac and Network problems on face to face, remote desktop and over the phone.
Managing Novel Server, GroupWise Emailing System and Microsoft Active Directory.
Installing, configuring and maintenance of Linux Servers, Cisco Routers and Switches, WIFI and ADSL Modems.
Installation and changing of computer hard drives, RAMs, network cards, CD-RW, graphic Cards,
Managing and troubleshooting server hardware and virtual machine platforms like VMWARE, Hyper-V, Microsoft Virtual Machine Manager and Microsoft System Centre platform.
Supporting end users on various Microsoft office products such as word, excel, power point and outlook.
Managing Backup, restoration and disaster recovery, of windows desktop and Servers. October 2006- May 2008 Career Legal, London
1st/2ND Line Support
Supporting users over the phone, Remote and face to face, troubleshooting all network and application problems.
Supporting users with Microsoft Office 2003 and 2007, Apple Mac, Linux, Windows 7 and XP issues
Creating and managing virtual servers from VMware.
Managing and implementing Blackberry Enterprise Server and Business Communication Manager.
Resolving hardware, software and printer issues and also liaison with suppliers. October 2002- October 2006 Micro Anvika Limited, London Sales Assistant
Working in a busy I.T. selling company, selling Laptops and desktop computers, computer accessories and anything to do with I.T.
This role also entails selling Apple Macintosh computers and accessories. Thus been trained in as a Mac sales person.
Serving on average of 50 customers a day in a busy environment required me to learn how to deal with pressure.
Interests and Achievements
Computing: I have done many installations and troubleshooting for friends, families and Organizations. Including upgrades and installations of Windows 98, Me, 2000, XP Vista Server 2000, 2003, 2008, 2012, 2016 Windows 7, Windows 8 and Windows 10 as well as setting up and configuring routers, switches and wireless network.
Linkedin id-- www.linkedin.com/in/simon-owusu-kyeremanteng-07b1b418
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