Contact Information
Elaine R. Harris
Gary indiana 46404
******.********@*****.***
Work Experience
Quality Auditor
Elitestaffing/Menasha Packing Co. Alsip, IL
July 2022 to March 2024
Inspect products for accurate dates before products is processed/packed for shipment
Inspect operating line(s) for safety of employees (GMP) Good Manufacturing Practices
Inspect area(s) for safety cleanness
Inspect Machine(s) for foreign objects
Weight products for discrepancies
Inspect products for leaks
Inspect products for foreign objects
Warehouse Packer
Staffing Synergies/Menasha Packing Co. Alsip, IL
June 2021 to July 2022
Assist the assembly line with packing products
Fold boxes for products to be placed in for display and shipment
Scrap product for disposal
Keep area clean throughout my daily task
Material Handler
DHL - SUPPLY CHAIN/Mars Wrigley - Joliet, IL
September 2020 to June 2021
Assist with assembly lines packing candy along with additional items, making boxes for candy to be placed packed out for shipment
Material Handler
Multi Temps/Sony DADC Distribution - Bollingbrook IL
October 2018 to June 2019
Worked the assembly line for PlayStation games for shipment
Process and scan DVD's for shipment, radio and scan DVD's, put away DVD's, process red box movies for shipment
Material Handler
VOLT/CDTI - Joliet, IL
October 2017 to October 2018
QC (Quality Control Scanner)
Refurb and clean Xfinity Cable boxes,
internet boxes and security boxes for shipment
Kept area clean throughout my daily tasks
Full-Time Credit Operations Specialist
Citi Call Center - Florence, KY
October 2014 to June 2017
Assist inbound and outbound calls to customers regarding credit card applications
Review applicants application
Review applicants Credit Bureau Report
Review existing accounts and pay
history
Follow rules procedures to approve or decline applicants credit card applications
Run (DP) disposition process to finalize applicants application
Full-Time Warehouse Associate
UPS - Hebron, KY
May 2014 to October 2014
Assist with picking, packing and shipping items
Palletize skids of items for later shipments
Coustodian
REED & REED JANITORIAL SERVICES - Dolton, IL
January 2014 to May 2014
Wore proper PPE (Personal Protective Equipment) when working with chemicals
Property measure chemicals that are not provided in dispenser from utilizing an RTD (Ready to Use)
Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions
Polish metalwork such as fixtures and fittings
Maintained all assigned ancillary areas, department areas and corridors with the correct preventative maintenance procedures as outlined in department policy
Preforms all other related duties as assigned by management and supervisor
Worked independently without much direction
Ensure return products are safely placed away, inform Manager of progress
Full-Time Personnel Assistant II
CITY COLLEGES OF CHICAGO
May 1999 to September 2013
Complete data Input for new hire benefit elections and family status changes for all employees and retirees in PeopleSoft
Finalizes new hires, retirees and their dependents in elected insurance coverage's with vendors
Carefully review all enrollment/change applications and send follow-up letters for additional information
Run PeopleSoft Benefits Administration System (BAS) daily to finalize HR events affecting benefits
Change medical plans and create new coupon books for AFSCME and IEA-NEA members who are newly eligible
or ineligible for Personal Care Payments
Change PeopleSoft coverage codes for retirees who become eligible for Medicare
Run the Benefits Division Direct Billing System for about 250 participants who pay for health coverage by monthly check. Process payments totaling approximately $60,000 per month
Calculate total direct billing monthly premiums and create monthly coupon books for the entire year
Enter direct billing payments in PeopleSoft and send cancellation letters to those who didn't pay
Run PeopleSoft leave report and review all leave paperwork to determine the
amounts to be paid by payroll deduction or check
Correct/resolve benefit enrollment and claims issues with vendors and make necessary corrections on PeopleSoft
Contact the health care representatives for employees who haven't received their health cards, have lost their health cards or are having trouble using their insurance
Run a PeopleSoft query to ensure that all BCBS members are put in the correct eligibility groups
Provide general customer service to all employees, retirees and their dependents for the health and life insurance plans
Administer COBRA health coverage continuation
Review Board Report for terminations and run a PeopleSoft query of terminated full and part-time employees with health coverage
Run query for dependent(s) that are reaching their 25th and 26th birth date
Send COBRA letters and election forms for all qualifying events
Enroll COBRA participants with vendors and cancel their coverage's at the end of their COBRA periods
Complete all open enrollment changes in PeopleSoft under tight deadlines
Assist with Medicare Part B Semi-
Annual Reimbursements for Retiree's and Spouse if applicable
Assist with FSA alternating processing
Maintain and log phone calls in Excel
Re run events in Peoplesoft
Assist with discrepancy and cancel no match reports for BlueCross BlueShield
Waive Retiree's life insurance in Peoplesoft, send letters and life insurance application for conversion
Part-Time Administrative Assistant
Washburne Trade/City Colleges of Chicago
May 1998 to May 1999
Provided general customer service to the public via the phone
Mailed information to the public regarding the culinary, carpentry and welding programs
Advised current City Colleges of Chicago credit students about prior learning programs
Assisted non-accredited institutions to allow college credit for their programs
Created credit awards, letters and memos
Maintained system that regulated purchasing amounts made by instructors
Prepared full and part-time employees time sheets
Assisted with orientation
Typed Memos for information bulletin board
Education
High school or equivalent
Dawson Technical Institute/Kennedy-King College - Chicago, IL
February 1996 to May 1998
Skills
EXCEL
10+ years
PEOPLESOFT
10+ years
ECLIPSE
Less than 1 year
GENESYS
Less than 1 year
GRAPHICAL USER INTERFACE
3 years
Customer Service
Picker Packer
Warehouse Associate
Shipping
Packing
Credit Analysis
Materials Handling
Quality Audits
Auditing
Languages
English
Expert
Certifications / Licenses
Add your certifications
Additional Information
SKILLS: Apollo GUI, Citi Screening, Comet, Eclipse, Excel, FDR, G360, Genesys, Host,
Innovis, Lexis Nexis, NAPS, NATA, National Student Clearing House, Optimizer, PeopleSoft, PowerPoint, Publisher, RPLID Eliminators, SNAPS, SPAS, Word