Customer Service, Warehouse

ISABEL SIGMON

*********@*****.*** 513-***-**** Cincinnati, Ohio 45219

PROFESSIONAL SUMMARY

Skilled assembly line worker highly productive working in team-based settings, that also has experience in management and customer service. Excellent listening and problem-solving abilities. Presenting more than 5 years of experience. Looking to grow my customer service and leadership abilities in a longterm company.

ACCOMPLISHMENTS

• Helped open up a new White Castle restaurant in Columbus

SKILLS

Production Line

Teamwork and Communication

Knowledge of Production Processes

Line Work

Customer Service

Data Entry

Leadership

Cleaning

WORK HISTORY

Covid Test Production Line Worker McNerney - Cincinnati, Ohio 12/2020 - CURRENT

• Rotating positions - making boxes, entering instruction pamphlets, entering swabs, entering test pouches, entering liquid drops, closing boxes, packaging individual boxes to be organized onto pallets and shipped

• Cleaning - ensuring area is tidy

Crew Manager White Castle Restaurant - Cincinnati, OH 06/2017 - 12/2019

• Customer Service - ensuring customers received proper customer service, solving any problems they had, ensuring customers received quality food

• Directing Crew - assigning crew members in positions, giving directions on cleaning, preparing food, and different tasks, teaching new crew members different tasks and how the restaurant works

• Monitoring Sales - monitoring sales we make and ensuring food gets out to customers in timely manner

• Data Entry - collecting proper cash from drawers and making deposits to safe, entering sales data into computer system from the shift

•Cleaning - cleaning bathroom, lobby, behind counter, surfaces, freezers, floors, and changing grease in fryers

Crew Member Panera Bread - Cincinnati, Ohio 09/2016 - 05/2017

• Cashier Duties - greeting customers and providing customer service, taking orders, giving correct change back

• Bakery & Barista - preparing bakery goods, drinks, and coffee to customers

• Cleaning - cleaning lobby, dining room, bathrooms and cashier/drink station

• Deposits - depositing cash from drawers at proper times

Crew Member Chipotle - Cincinnati, OH 01/2016 - 07/2016

• Cashier - provided customer service, worked the cash register

• Preparing Food - prepared food for customers, changed out ingredients

• Cleaning - cleaning lobby, bathrooms, and doing dishes

EDUCATION

Cincinnati State Technical And Community College, Cincinnati, OH

1 Semester: Psychology

Virtual High School, Cincinnati, Ohio 09/2018

High School Diploma

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