Customer Service Grass Valley
Resume:
Ashley Becker
Ready to work!
Grass Valley, CA **945
***********@*****.***
Energetic,friendly,organized, customer service oriented, and open minded.While I am experienced
and work in the health and beauty industry,I am committed to customer service in any environment.I
am an adaptable learner and work well in both team supported and self motivated settings.Strong
willingness and passion for learning and utilizing new skills.
Authorized to work in the US for any employer
Work Experience
Receptionist
America's Career Network( AKA One Stop Career Center) - Grass Valley, CA
June 2023 to September 2023
• Managed communications throughout the office via phone and email
• Greeted clients warmly as they arrived
• Assisted Office Manager/Resource Coordinator with daily assigned tasks throughout office including
administrative work and office maintenance
• Assisted clients to complete a resume for work search
• Assisted clients with state unemployment and disability applications and online accounts
Housekeeping
Self Employed Contractor - Nevada City, CA
January 2019 to March 2023
• All aspects of housekeeping and maintenance for many different types and styles of homes in the
Nevada County area.
Hair Stylist/Owner
Tangles Salon & Skin Care - Grass Valley, CA
April 2012 to February 2019
As sole salon owner I was responsible for all daily tasks involved in owning and operating the salon
including:
• Customer relations, retail sales, bookkeeping, retail orders, servicing clientele, and all other required
duties pertaining to business ownership.
• All aspects of hair design including: cuts,color,and specialized treatments.
Manager/Esthetician
Spoiled Spa - Grass Valley, CA
2009 to 2011
As salon manager for this establishment I was responsible for all tasks including:
• Retail sales and ordering
• Accurately scheduling appointments
• Customer relations
• General office responsibilities
• Staff management
• Clientele services
Education
Bachelor's Degree in Social Work
Grand Canyon University - Phoenix, AZ
March 2024 to Present
Cosmetology in Cosmetology
Sutter Beauty College - Yuba City, CA
2015 to 2016
Manicurist in Nail Technology
Cosmo Beauty Academy - Sacramento, CA
2014 to 2014
Esthetician in Esthetics
Paul Mitchell the School - Sacramento, CA
2007 to 2008
High school or equivalent
Nevada Union High School - Grass Valley, CA
June 1998 to January 2002
Skills
• Organized,friendly, passionate about customer service and the beauty industry. (10+ years)
• Hostessing: seating, greeting, drink service, bussing, cleaning and any other duties necessary. (Less
than 1 year)
• Hair Styling
• Front Desk
• Makeup Application
• Dermabrasion
• Upselling
• Cash Handling
• Serving Experience
• POS
• Retail Sales
• Assistant Manager Experience
• Cashiering
• Eyelash Extensions
• Nail Care
• Barista Experience
• Marketing
• Merchandising
• Customer service
• Microsoft Office
• Commercial Cleaning
• Time management
• Communication skills
• Organizational skills
• Store Management Experience
• Microsoft Word
• Management
• Clerical Experience
Languages
• Some Spanish - Intermediate
Certifications and Licenses
Cosmetology
2016 to 2019
All aspects of hair styling from cuts and color to client education with a focus on integrity and health of
each individuals hair.
Driver's License
Cosmetology License
Contact this candidate