Customer Service Team Lead
Resume:
TERESA
PEREZ
CASHIER
************@*****.***
Leander, Tx 78641
CONTACT
SKILLS
• Analytical and Critical Thinking
• Problem Resolution
• [Type] Software Proficiency
• Microsoft Word
• Customer Service
• Dependable and Responsible
• Friendly, Positive Attitude
LANGUAGES
English,Spanish
From Family and Jobs
•
Intermediate
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. PROFESSIONAL SUMMARY
Homecare
Homecare Inc, Leander, Texas
Cashier Team Lead
Party City, Austin, Texas
EXPERIENCE
March 2022 - Present
• Worked with coworkers and clients family to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•
• Responded quickly to meet customer needs and resolve problems.
• Met deadlines while maintaining high-quality deliverables.
• Performed routine and scheduled maintenance services.
• Inventory of cash flow for paying bills on time.
• Answer phones and spoke with Dr.s about client health and needs.
• Clean home @least 2 times a week.
February 2020 - February 2022
Performed daily maintenance tasks such as counting the cash drawer, balancing
• receipts, and restocking supplies.
• Balanced cash drawer and performed daily audit procedures. Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
•
Handled large amounts of money and supported accuracy of financial
• transactions.
Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.
•
Resolved customer issues promptly by communicating effectively with customers to identify needs and solutions.
•
Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings, promotional campaigns.
•
High School Diploma
Crockett High School, Austin, Texas
EDUCATION
June 2003
Paula Espinosa — Homecare Inc
Manager
***************@*****.***
Felicita Mendez — Party City
Manager
****************@*****.***
REFERENCES
Supervisor
Manager
Contact this candidate