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General Manager Project

Location:
League City, TX
Posted:
May 29, 2024

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Resume:

**/**** - **/****

Manager with distinguished experience in multiple industries and proven

leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. G High-performing General Mgr with over 20 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Area Manager

Stripes Convenience Store &Restaurant

EARL GANT ”

CONTACT

******@*****.***

520-***-****

Webster, TX 77598

WWW: Bold Profile

CERTIFICATIONS

• Safe Serve

• Tabc

WEBSITES,

PORTFOLIOS,

PROFILES

• LinkedIn

PROFESSIONAL SUMMARY

SKILLS

• Leadership skills

• Operations Management

• Staff Training

• Inventory Management

• Recruitment and hiring

• Controlling costs

Relationship building and

management

• Territory Management

• Quality Assurance

• Team Development

• Business Development

WORK HISTORY

Located, developed, and promoted talented

employees to cultivate collaborative and

hardworking leadership team.

Compiled and analyzed data to determine

approaches to improve sales and performance.

06/2022 - 01/2023

02/2017 - 06/2022

General Manager

Kent Kwik Rustic Cafe

General Manager

HOOTERS OF AMERICA

Conducted training sessions to educate employees

on best practices and procedures to increase

profitability.

Supervised 14 location managers and managed

assets, maintaining contractual, compliance and

reporting requirements for all areas and assets.

Analyzed market trends/data to identify potential

opportunities for business growth within existing or emerging markets successfully.

Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Implemented operational strategies and effectively built customer and employee loyalty.

Recruited, hired, and trained initial personnel,

working to establish key internal functions and

outline scope of positions for new organization.

Managed budget implementations, employee

reviews, training, & schedules,

Implemented robust inventory management

systems to optimize stock levels and minimize

waste/costs associated with excess product

storage.

Recruited, hired, and trained initial personnel,

working to establish key internal functions and

outline scope of positions for new organization.

Managed a diverse team of professionals, fostering a positive work environment and high employee

satisfaction.

Established comprehensive employee training

programs to develop skills, improve productivity,

and maintain compliance with industry regulations.

Managed budget implementations, employee

evaluations, and contract details.

12/2013 - 11/2016

01/2002 - 11/2013

General Manager

OLIVE GARDEN

Area Manager / Marketing / Training Manager

JACK IN THE BOX

Diamond club top 5 percent 10years running

Recognize as the brand ambassador 5years running

Ranked in the top 3 percent food safety and health inspection. Developed more than 10 GM and assistant GM in more than 5 or more Monitor compliance with safety, sanitation, and

food preparation standards.

Key accomplishments: Spearheaded rebranding of

restaurant image to the community by changing

The behavior of Managers and Team members,

initiated a guest-focused environment, Collaborated with Culinary Manager in flawless execution of

standards, reducing food costs by 6% .

Worked flexible hours across night, weekend, and

holiday shifts.

• Worked effectively in fast-paced environments.

Held full accountability for several restaurants and P&L

Coordinated with managers on schedule, staff, and

aligned operations with business and regulatory

requirements

Conducted evaluations, coached staff, and guided

recruitment and training

Maintained consistent inventory with minimal

waste, overseeing purchasing to ensure full menu

availability

Collaborated with managers to implement

corporate business strategies and menu concepts

Circle of Excellence Awards top 10% Recognized as

the manager who best represented the brand.

ACCOMPLISHMENTS

• Supervised teams of 70 to 100 staff members.

brand that I worked for .

References available upon request.

COMMUNITY ACTION

• Food Bank

• Meals on wheel

• Reach out to community at every location employed

REFERENCES



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