Medical Assistant Data Entry

Robin Tracy Height CCMA/CET/RPT/PBT/MT

*** ****** ***** St Augustine * Florida * 32086

904-***-**** cell

*********@*****.***

Professional Summary

NHA Certified Clinical Medical Assistant, NHA Certified EKG Technician,ASCP certified Phlebotomist, AMT registered Phlebotomist, and certified Medical Transcriptionist, highly skilled professional with more than 10 years practical experience in hospital, Doctors Office and laboratory environments.

Expert in patient services, including vitals, ACHS glucose testing, PT testing, wound care, use of i-STAT and specimen collection for both common and uncommon testing protocol.

Established in patient support including counseling, education regarding medications and treatment, lab work, documentation with care plan for diagnosis and administration of treatment procedures.

EMR Computer skilled, accustom to handling heavy patient volume. Proficient in all documentation, EMR record maintenance and paperwork related to patient file accuracy and confidentiality.

Advanced skill level in areas of phlebotomy and specimen collection, handling and processing, B/P’s, Vitals, injections, charting etc.

Experience:

CCMA

2010-concurrent Care Here Jacksonville, Fl

EMR

Vitals including BP’s, temps, weights, meds, allergies

Patient rooming

Charting in EMR

Vaccinations

2008-2010 Clinical Pathology Laboratory Jacksonville, Fl

Phlebotomist

Front Desk duties including answering phones, making appointments, scheduling labs and follow up with Dr’s. Data entry.

Phlebotomy duties included Pediatrics through Geriatrics.

Full knowledge of tests and testing to perform proper processing for each specific specimen.

Collects specimens according to established procedures.

Responsible for completing requisitions accurately. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information i.e. ICD coding, NPI information, etc

Label, centrifuge, split, and freeze specimens as required by test order

Package specimens for transport.

Supervise and train employees according to company policies and procedures.

Ensure proper safety standards are followed in collection and handling of specimens.

Interact with Physicians, hospitals, patients and outside laboratories for resolution of ambiguous orders.

Process tests as ordered by Laboratory, and Physicians including but not limited to drug-screens, urinalysis, and cytology’s.

Maintain accurate and extensive knowledge of specimen testing for use in patient education and counseling.

Maintain daily accurate counts of draws and requisition efficiency.

2008 North Texas Neurology McKinney, TX

Medical Assistant

Back Office Duties included:

Patient education.

Update and file patients medical records.

Fill out patient insurance forms and arrange for hospital and laboratory services or hospital admissions.

Scheduling appointments, bookkeeping.

Answer phones.

Collection and preparation of laboratory specimens.

Instruct patients on medications and special diets.

Take and record vital signs.

Prepare and administer medications as directed by a physician.

Authorize drug refills as directed, telephone prescriptions to a pharmacy.

Draw blood.

Prepare patients for X-rays.

Take electrocardiograms.

Remove sutures.

Change dressings.

Assist Physician during examination.

2007-2008 Flagler Hospital St Augustine, Fl

Medical Assistant

Performed ACHS glucose testing, wound care and Total patient care including telemetry monitors.

Maintained vitals q 4 hrs. and thorough charting,

Performed blood draws and EKG’s.

Blood cultures, bleeding times etc…

Full knowledge of tubes for testing and protocol, for processing specimens.

2004-2007 Laboratory Corporation of America St Augustine, Fl

Phlebotomist / Administrator

Front desk Duties, answering phones, scheduling DNA and Labs, data entry.

Phlebotomy duties included Pediatrics, Geriatrics…

Full knowledge of tests and testing to perform proper processing for each specific specimen.

Collects specimens according to established procedures

Responsible for completing requisitions accurately. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information i.e. diagnosis codes, UPIN information, etc.

Label, centrifuge, split, and freeze specimens as required by test order.

Package specimens for transport.

Supervise and train employees according to company policies and procedures.

Ensure proper safety standards are followed in collection and handling of specimens.

Interact with Physicians, hospitals, patients and outside laboratories for resolution of ambiguous orders.

Process tests as ordered by Laboratory, and Physicians including but not limited to drug-screens, urinalysis, and cytology’s.

Maintain accurate and extensive knowledge of specimen testing for use in patient education and counseling.

Maintain daily accurate counts of draws and requisition efficiency.

2001-2004 Presbyterian Hospital Greenville, TX

Phlebotomist

Phlebotomy draw blood for testing, assigned to all areas of hospital including ICU, ER, Neonatal and all floors. Perform Vitals including Temps, B/P,

Immediate response time of less than two minutes to ER and critical care patient’s use of i-STAT machine.

Knowledge and proper use of technical equipment including glucose monitoring system, lance equipment and perform bleeding times.

Collect appropriate specimens according to physicians orders and lab criteria, ensure proper handling of specimens and timely delivery to laboratory. Including Blood Cultures, Type and Cross for Blood Bank use.

Expert knowledge of testing and proper tubes for processing, per blood specimen.

Pediatric and Geriatric expertise.

Education

2000-2003 Paris Junior College Paris, TX

LVN Nursing

1986-1989 St Johns River Community College Palatka, FL

Graphic Design/ Fine Art

Blackstone Career Inst. Allentown, PA

Medical Transcriptionist

Technical Skills

EKG’s, Vitals, Charting, EMR

Blood Cultures, Bleeding times, full tube knowledge and draw order for specimen collection and testing.

Medical Administration experience.

ACHS, i-Stat testing, centrifuge, cytology preparation

Testing Equipment:

ACHS testing

PT testing in house

i-STAT

EKG machine

Autoclave

Achievements

Certificate in Excellent Patient Services

Certificate in knowledge of allergens and other Lab Testing

Certified in Phlebotomy

Certified Medical Transcriptionist

Certified C-PRO BLS

Certified First Aid

Certified AED

Many more….

References available upon request

Contact this candidate