Karen Cook-Lewis
**** ******* ****** - ********, **** 43224
614-***-**** ● **************@*****.***
Data Entry Operator – Word Processor
Highly committed to maintaining a strong work ethic, along with a deep-rooted desire to strive for excellence.
Dedicated retired state of Ohio employee with 30-years of exceptional service.
Areas of Expertise
Strong organization and decision-making skills
Excellent written and verbal communication skills
Fluent at interpreting audio transcriptions and relaying information into written reports
Exceptional attention to detail
Typing speed of 65 words-per-minute with accuracy
Ability to research and collect data
Excellent time management skills
Ability to interpret audio transcriptions and transcribe into typed reports
Committed and motivated team player
Exceptional listener
Retrieved data and entered into databases
Professional Experience
INDUSTRIAL COMMISSION OF OHIO, Columbus, OH 9/1991 – 10/2021
Word Processor Specialist 2
Responsible for transcription and dictation of state of Ohio doctors’ medical reports.
Type final orders of State Hearing Officers’ decisions.
Prepare claims for the hearing dockets.
Attend hearings to assist claimants with checking in and/or with process questions.
Telephone management before, during and after the hearing process.
Assist claimants and attorneys in their communication process.
Attend trainings and conferences for medical transcription and terminology.