Customer Service Class A

NASHAWN RAINES JR.

**** *. ****** **. *** *** Chicago, IL 60634

C: 630-***-**** *************@*****.***

Summary

With over 10 years of experience in the Driving & Customer Service industry: planning, communications, and customer service. Areas of strength are interpersonal skills, motivational ability, problem-solving and a keen sense of customer satisfaction. My experience as well as my education and training, are indicators of my willingness to learn new things, my ability to be self-motivated, and my desire to add value to accomplish organizational goals.

Certificates and Licenses

● Class A CDL License

● Hazmat Endorsement

● Tanker Endorsement

Skill Highlights

Self-Directed and Driven

Mediation & Conflict

Driving

Team Oriented Leader

Excellent Critical Thinking Skills Customer Service & Support

Team Training Highly organized and

Motivated

Strong Team Player Identify/Troubleshoot

Problems

EXPERIENCE

Diakon- Bolingbrook, IL

Driver/ Delivery / Installer 2013 to 2015

● Driver of a Class B 26ft Box Truck

● Deliver New kitchen & laundry appliances

● Provide great customer service

● Remove old appliances

● Stay on track To meet the customers deliver time windows.

● Install all new appliances

Owner Operator For Destiny Trucking INC. - Aurora, IL 2015 to 2019

Customer Service Representative

● Driver/Owner of 4 Class B 26ft Box Trucks

●Managing 8 employees for my company

● Deliver New kitchen & laundry appliances

● Provide great customer service

● Remove old appliances

● Stay on track To meet the customers deliver time windows.

● Install all new appliances

FEDEX GROUND - CAROL STREAM

2019 to 2024

Forklift Operator/ Picker

● Load and organize truck load.

● Deliver Packages dock to dock.

● Scan packages with scanner.

REEVE LOGISTICS

Bolingbrook IL,

2022 to 2024

• Driving a class A 53ft Truck

• Grabbing loads from state of state

• running loads for Amazon

• Hooking and unhooking trailers

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