Nacha Lemorin
*** *.*. ***** ******, Apt *** North Miami, FL 33161
EDUCATION
Florida Career College Hialeah, FL
Medical Assistant Technician
Diploma Program
Miami-Dade College Miami, FL
2018 - 2021
Mortuary Sciences/Funeral Services
Associates in Science
LANGUAGES
Creole, English
MEDICAL QUALIFICATIONS Administrative Skills
10Key Numeric Data Entry, Appointment Scheduling/Rescheduling, Client Confidentiality, CMS 1500, CPT Coding (Entry Level), Ethics/Legal Aspects in Massage, HIPAA, ICD 9 CM Coding, Medical Front Office
Procedures, Patient Registration, Typing (Accurate 30 WPM), Typing ( Accurate 35 WPM), Typing (Accurate 40 WPM), Typing (Accurate 45 WPM), Typing (Accurate 50 WPM) Clinical Skills
Anatomy & Physiology: Body Mechanics, Assisting with Specialty Examinations, Basic Pharmacology, Basic
XRay, Capillary Puncture, CPR Certification, Disease Conditions, EKG, Hematology, HIV/AIDS and CPR, Hygiene, Medical Asepsis, Medical Back Office Procedures, Medical History, Patient Charting, Phlebotomy,
Physical Examinations, Rehabilitation and Therapeutic Modalities, Surgical Back Office Procedures, Universal Precautions/OSHA, Urinalysis, Venipuncture, Vital Signs EMPLOYMENT EXPERIENCE
Physician's Health Center Miami, FL 2011 2011
Medical Assistant (Externship 180 Hours)
Interview patients to obtain medical information and measure their vital signs, weight, and height, authorize drug refills and provide prescription information to pharmacies, clean and sterilize instruments and dispose of contaminated supplies, prepare and administer medications as directed by a physician, show patients to examination rooms and prepare them for the physician, explain treatment procedures, medications, diets, or physicians' instructions to patients, help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures, collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Foot Locker North Miami Beach, FL 2009
2010
Sales Floor/Cashier
Greet the customers, ring up the items for purchase, assist every customer, describe merchandise and explain use, operation, and care of merchandise to customers, recommend, select, and help locate or obtain merchandise based on customer needs and desires, compute sales prices, total purchases and receive and process cash or credit payment, answer questions regarding the store and its merchandise. Villa Maria Nursing Center
2007 - 2008 North Miami, FL
Office Aid
Assisted them in the office by answering phones, making copies and arranging the documents properly, filing documents, shredding unnecessary paperwork, and assisting them with whatever they needed assistance with.
Admiral Limousine North Miami, FL
November 2013 – July 2015
Receptionist/Dispatcher
As a receptionist, I am required to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers. As a Communications Dispatcher, I am required to perform a full range of telephone operational duties in this 24hour facility. Dispatchers are required to process and prioritize incoming calls for reservations. Schedule and dispatch drivers, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using telephones. Arrange for necessary repairs in order to restore service and schedules. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones. Confer with customers or supervising personnel in order to address questions, problems, and requests for service. Prepare daily work and run schedules. Receive or prepare reservations. Oversee all communications within specifically assigned territories. Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. DaVita Dialysis North Miami, FL
September 2015 – August 2020
Administrative Assistant
As an Administrative Assistant, I am required to have computer skills, including average 60 words per minute typing speeds, and high school diplomas stand required to fill administrative assistant job opportunities. Daily work includes efficient completion of change requisitions, filling out treatment logs, updating patient charts, and attending to and filing invoices and purchase orders. Additionally, associates filling clinical administrative assistant positions may help with the transportation of patients and arrangement of physician appointments. Bailey Memorial/Star Of David Funeral Home Tamarac, FL August 2018 – 2020
Funeral Attendant
Assisted with the set up of the casket in the funeral chapel prior to services, Assisted funeral director during visitation and funeral service, Drove transportation vehicles from Funeral home to church/cemetery Assisted with repass events after Funeral service. Fred Hunter's Funeral Home Hollywood, FL
August 2020 – May 2022
Embalmer Intern ( Prep Room)/Funeral Director Intern Embalmers assist in dressing, cosmetizing, hair dressing, casketing, and embalming several cases under supervision of a licensed embalmer. Assisted in minimal preparation of decedent’s for ID view. Assisted with housekeeping of the prep room such as restocking, laundry, surface/tool disinfection etc. As a Funeral Director; we plan the details of a funeral. We often prepare obituaries and arrange for pallbearers and clergy services. If a burial is chosen, we schedule the opening and closing of a grave with a representative of the cemetery.
Convey Health Solutions Miramar, FL
December 2022 – May 2023
Customer Service Representative (Remote)
Handles inbound calls by assisting members with a high level of accuracy and efficiency. Update account information such as billing options and changes of address or phone numbers. Answer questions pertaining to mailings sent out by the company periodically. Make concise and detailed notations as it pertains to member records. Submit mail requests for beneficiaries such as ID cards. Educate customers on how the plan works, including benefits, cost sharing, and levels of coverage across various Healthcare Organizations. Research premium billing discrepancies and prescription claims processed. Responsible for maintaining a high level of call quality as set by client standards. Use knowledge from training to resolve issues for customers in a calm, friendly, and efficient manner. References Available Upon Request