Rockford, MN *****
********@*****.***
Katie Dircks
Rockford, MN 55373
TECHNOLOGY
● Yardi - rental/Section 8 housing software
● Rent Cafe - Tenant eligibility software
● Microsoft Office: Outlook, Word, Excel, Power point EXPERIENCE
Premier Housing Management - Sr. Property Manager
November 2021 - February 2023
● Qualified applicants and processed financial paperwork for Affordable Housing & Project Based Section 8 programs.
● Collaborated with non - profit agencies to provide long term housing for families and individuals in need.
● Managed all day-to-day building operations to include supervisory skills, ability to oversee multiple properties and projects, ability to read financial statements and prepare a budget
● Maintained confidentiality with all applicant information Tesoro Group — Roving Property Manager
September 2019 - November 2021
● Developed and maintained effective, professional relationships with residents, the community and owners/owner boards.
● Maintained customer service and excellent relations with residents, resident cooperatives, outside agencies and organizations.
● Walked property at regular intervals to ensure resident property rules are being followed and that the property is clean and orderly and in good maintenance condition
● Conferred with maintenance technicians concerning deferred maintenance, the operational budget, staff problems and overall maintenance related issues.
● Supervised, directed, trained and evaluated staff. Prepared yearly employee reviews
● Directed assistant manager in debt collections.
Trellis Management - Property Manager
September 2018 - October 2020
● Coordinated the marketing, applicant screening, vetting, and leasing process with prospective tenants
● Oversaw application process including coordination with various organizations and nonprofits as appropriate.
● Supersized unit turnovers in coordination with internal maintenance department and outside vendors
● Ensured prospective and current residents understand lease obligations and expectations
● Implemented and managed rent increases in a professional, timely, and diligent manner
● Facilitated monthly collection processes & oversaw escalation processes as appropriate.
● Collaborated with a staff accountant, preparing monthly financial and variance reports for owner review.
Tower Ridge - Onsite Property Manager
October - 2013 - September 2018
● Achieved goals by building consensus, engaging internal partners, and celebrating collective success.
● Hired, trained, and managed all employees on project(s).
● Provided input into the planning and development of the program.
● Managed project site safety for internal and subcontract personnel.
● Ensured site is operating effectively. maintained licensing, safety, and educational standards.
● Promoted and enforced the company's safety mantra at all times.
● Completed site reports and other paperwork on time and accurately.
● Managed vendors per request from owners
● Filed evictions
● Leased units
● Processed applications
● Followed all state and city laws
EDUCATION
Minnesota Real Estate continuing education
Low income housing program
Minnesota School of Business
Business Communication Course work, 2 years
Buffalo High School
Diploma