Customer Service Front Desk
Resume:
Ashley Edwards
Adrian, MI *****
*******************@******.***
Skills
Time management Customer service Multitasking Problem-solving abilities management
Communication Analyzing data Teamwork skills Critical thinking Creative Cash handling
Organization Speed Friendliness Stress tolerance Listening Portioning control
Food and meal prepping Food certified Excels in fast paced environments Experience
Summerwood corporation / Food champion/Service champion / Team Trainor in training August 2020 - August 2022, 2300 Wrangleboro Rd, Mays Landing NJ Food and Service champion with 2+ years of experience, looking to obtain more knowledge and experiences. My role in the summerwood corporation at Taco Bell in Mays Landing is to ensure customer satisfaction. My job is to make a great appearance, make sure food is well portioned and that I meet all of the customers expectations. I have done all of this while keeping up with the time requirements, speed and corporate expectations. Wawa corporation/ Deli/service/team supervisor (management) August 2022 - June 2023, 4262 E Black Horse Pike, Mays Landing, NJ At wawa I gained knowledge of the deli area and how to make custom drinks. I exceed in meeting customers expectations and moving at a fast pace. I learned everything very quickly which led to my management promotion about 8 months in. Team lyders/Shift lead
June 2023-November 2023, 1024 South main street, Adrian MI My role as a shift lead at Taco Bell included performing manager tasks. This included doing nightly inventory counts, managing crew members, making sure crew on my shift got necessary training done and always tried to help them learn new things. It was essential that I performed at a fast and accurate pace. I also counted the safe and cash drawers daily along with deploying crew to their areas for the shift. I attended bi weekly manager meetings to always have an understanding on how to be better at my job.
Super 8 hotel (SM hospitality LLC)/Front desk/housekeeping April 2024-current, 1091 US Highway 223, Adrian MI At super 8 I am currently cross trained and do front desk work and housekeeping work. On front desk duty I am responsible for sending daily reports, doing laundry, going on security walks, answering phone calls, cleaning, helping any guests having problems, checking people in and out and making sure every guest is having a comfortable stay. On housekeeping duty I go through my daily list of rooms and thoroughly clean the rooms on my list. I also go around to people staying over for multiple days and ask to clean their rooms or just take their trash and see if they need fresh towels. Education
Egg Harbor Township High School; / High School diploma September 2019 - June 2023, Egg Harbor Township
I am an academically successful student. I have been looking to move forward with the next chapter in my life, and begin milestones towards long-term goals such as obtaining a college degree. Awards
Sports achievements in areas such as:
- Basketball
- Field Hockey
Employee of the month
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