Customer Service Logistics Specialist
Resume:
Schantel Crockett
Memphis, TN *****
****************@*****.***
• Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. KEY QUALIFICATIONS
• Sales. Packaging. Cashier. MachineOperator. Prep Desk. Logistics Specialist.
• Successfully completion of the state approved training and competency evaluation program, the employee will function in the position of Personal Care Assistant (PCA). Taking classes to obtain my C.N.A. License.
• February 11,2021
• Phlebotomy 2023
With my skills and experience I believe I can offer exactly the kind of support necessary in your fast pace corporate culture. In addition to my customer relation and communication and technology skills I bring the following experience:
• Proficient in Microsoft Office suit, Word Excel,Outlook and PowerPoint
• Able to multitask and fast pace environment handle multiple phone lines while maintaining a customer flow
• Team player providing Superior customer service and administrative support
• Maximum office efficiency through maintaining an impelling best practice and invoicing vendor relations and workflow management.
Schantel L Crockett
Cell Phone # 201-***-****
Authorized to work in the US for any employer
Work Experience
Housekeeper
DoubleTree by Hilton - South Bend, IN
March 2023 to July 2023
My responsibility is to maintain a healthy cleaning environment for our guest. We have about 12 to 13 rooms a day so that is the goal to finish every day. Caregiver
Always Best Care Senior Services - South Bend, IN
December 2022 to May 2023
I was a caregiver, which means I will go to my clients houses. I would have to prepare meals, housekeeping, take my patient to any doctors appointments or grocery shopping. I will take care of my clients like I was a caring for one of my loved ones. I am certified PCA and CPR . Warehouse Worker
Amazon Warehouse - South Bend, IN
December 2022 to February 2023
Picking and packing
Machine Operator / Assemble
Springboard Solutions - South Bend, IN
December 2021 to February 2022
Running multiple plastic material machines at once. Housekeeping
ESC Properties - South Bend, IN
July 2021 to September 2021
ESC Properties is a condo and townhouses rental property around Notre Dame. My job description was to go to assigned condo/townhomes and clean as instructed on the list for the day. Which could include taking trash out/ vacuuming & mopping/ laundry/ making bed etc. Specialized Staffing
Springboard Community Services - South Bend, IN
December 2020 to February 2021
assemble and machine operator
Logistics Specialist
Tech Data
April 2017 to September 2020
Logistics Specialist. I would fix orders that have problems for example. If a product was damaged i would locate product. Confirm product can't be sent out. Then swipe out serial numbers if we have more in stock. Deleting orders or recreating orders.. I also did all functions below me like Picking and Packing. Answering emails.
Packer/scan Gun
Prep Desk - South Bend, IN
October 2017 to April 2020
I came in the door a packer for about year and a half . My duties as a packer was to pack, label, and voidfill boxes for shipping.
Machine Operator
Genesis Molding - Mishawaka, IN
January 2017 to April 2017
Machine operator, pack and inspect products
Assistant Manager
Taco Bell - South Bend, IN
May 2016 to September 2016
Count the draw, food preparation, clean the store, assist customers. Cashier/Management
Subway Mishawaka
May 2016 to July 2016
Manager, cashier,food prep, count draw at night, close store. Shipping
Fedex Shipping - South Bend, IN
March 2015 to October 2015
Education
College in Phlebotomy
Delta Technical College - Horn Lake, MS
October 2023 to November 2023
GED
Washington High School - South Bend, IN
September 2011 to October 2015
Skills
• Logistics
• Packaging
• Machining
• Assembly
• Warehouse Experience
• Shipping & Receiving
• Order Picking
• RF Scanner
• Pallet Jack
• Food Preparation
• Cleaning Experience
• Customer Service (5 years)
• Logistics (3 years)
• Customer support
• Microsoft Word
• Forklift
• Front desk
• Order Picker
• Reach Truck
• Freight Experience
• Multi-line Phone Systems
• Quality Inspection
• Inventory Control
• SAP (4 years)
• CPR (3 years)
• Home care (3 years)
• First aid (3 years)
• Basic life support (3 years)
• Phlebotomy (1 year)
• Janitorial experience
• SAP
• Typing
• Guest services
• Assembly
• Front desk
• OSHA
• AS400
• Specimen collection / processing
• Quality control
• Analysis skills
• Windows
• Heavy lifting
• Load & unload
• Cordova
• Customer service
• Hotel experience
• Communication skills
Certifications and Licenses
Certified Phlebotomy Technician
October 2023 to Present
Pending Certification
Driver's License
First Aid Certification
BLS Certification
PBT (ASCP)
Assessments
Customer service — Completed
May 2021
Identifying and resolving common customer issues
Full results: Completed
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Workplace safety — Proficient
December 2020
Using safe practices at work
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
November 2022
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Completed
January 2023
Influencing and negotiating with customers
Full results: Completed
Work style: Professionalism — Proficient
May 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
July 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Completed
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Customer focus & orientation — Completed
June 2021
Responding to customer situations with sensitivity Full results: Completed
Customer focus & orientation — Completed
January 2023
Responding to customer situations with sensitivity Full results: Completed
Retail customer service — Proficient
November 2021
Responding to customer situations in a retail setting Full results: Proficient
Cleaner fit — Proficient
July 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Cleaner fit — Proficient
July 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Front desk agent (hotel) — Proficient
December 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Home health aide skills — Completed
December 2021
Providing care to patients in a home setting
Full results: Completed
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
September 2023
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Completed
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Written communication — Completed
June 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Front desk agent (hotel) — Proficient
January 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
My References:
• Tewanda Pryor-662-***-**** Phlebotomy Director/Instructor 6530 Interstate Blvd Horn Lake,MS 38637
• Tom Pulling President of Delta Tech Horn Lake,Ms 38637 662-***-****
Contact this candidate