Customer Service
Resume:
Terry L. Whitner Sr.
Suite B
Greer SC 29650
Cell864-***-****
Email: ************@******************.***
To Whom It May Concern
I am excited to apply for the customer service representative position at Authorized Services, Inc., as advertised on your website. As an initiative-taking and resolute new agent, with effective communication and people skills, I feel that this position is perfect for me.
I have been extensively involved in customer service for more than 25 years, and with my education and successfully passing my Property and Casualty exam, I am in a great position to be successful in this position. I have licenses in real estate, life and health insurance, and I am a notary public. With these experiences I have allowed myself to develop strong time management and organizational skills, which I see as being particularly important when seeking a position as one of your customer service representatives. I also feel it will further enhance my ability to get the job done.
Finally, I have a lot to offer your organization, I am keen to develop my professional skills and look forward to discussing my application with you at an interview. I have enclosed a copy of my resume for your consideration. I can be contacted at all times on the details provided above.
Thank you in advance for your time.
Terry L. Whitner Sr.
Terry L. Whitner Sr.
600 North Main Street,
Suite B
Greer SC 29650
Cell 864-***-****; ************@******************.***
Professional Summary
To achieve a position as a customer services representative where I can fully apply my skills and gain experience, relationship management, customer service and presentation skills. I can organize and prioritize the tasks at hand to get the job done.
Skills
Customer service-oriented
Meticulous to detail
Strong organizational skills
Word, Excel Publisher proficient
Works well independently or with others
Work History
Self-Employed Insurance Broker 05/2013 to Present
Diamond Prospectors Insurance, LLC Greer SC
Answer phones, set appointments and conduct health assessments for Medicare Customers
Assist customers with their life, health, and IUL accounts.
Maintained a Book of Business 120 Clients and maintained all files according to SCDOI regulations.
Write policies for customers and serves as a field underwriter for 5 Insurance carriers
Maintain monthly and yearly revenue reports for our office
Notary Public 02/2007 to Present
Diamond Prospectors Life & Health Greer Sc
Performed notarization services for the public
Reviewed and endorsed, when appropriate,
Documented/affidavits requiring execution by a notary public
US Army Master Sergeant (Retired) 11/1976 to 11/1998
5th Psychological Operation Battalion, 75th Support Unit, Ft. Bragg NC
Served in the US Army as a Topographic Engineer
Served in the Gulf War (Desert Shield/Storm)
Extensive Travel Overseas and Europe
Education
Associate degree, Columbia University Columbia Missouri
Associate degree, Greenville Technical College Greenville SC
Passed – Property, Casualty, Surety, and Marine Exam Greenville SC
Completed Property and Casualty Pre-licensing Course Brewer Insurance School Greenville SC
Passed National Exam the SC State Real Estate License Exam Greenville SC
Passed State Exam the SC State Real Estate License Exam Greenville SC
Completed Real Estate 2022 Palmetto Real Estate Prep School Greenville SC
Passed Life, Accident, Sickness and Health Insurance Exam Greenville SC
Completed Life, Health Insurance online Course Greenville SC
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