Administrative Assistant Accounts Payable

MELISSA VIOLETTE

*****.****@*******.*** 780-***-**** Fort Saskatchewan, AB T8L4R6 WWW: Bold Profile

Summary

I am an individual who is highly energetic, outgoing and detail-orientated. My previous experiences in Office Management and Administration Services have given me the resources and skill set to handle multiple responsibilities simultaneously while providing exceptional service and the ability to not only meet, but surpass employers and customer expectations.

Skills

Meticulous Attention to Detail

Strong Interpersonal Skills

Strong Problem Solver

Dedicated Team Player

Advanced MS Office Suite Knowledge

Time Management

Organizing and Categorizing

Professional and Mature

Trained on SharePoint

Employee Scheduling & Payroll

Experience in SAP & Workday & PeopleSoft

Experience

Dow Chemical Canada Fort Saskatchewan, AB

Senior Administrative Assistant

12/2018 - 06/2023

Payroll & Expense Reporting, Accounts Payable/Receivable, create Purchase Orders in SAP

Monitored calendars and scheduled appointments based on availability and established load limits.

Acted as liaison between organization personnel, customers, vendors or other outside contacts when necessary.

Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.

Coordinated office activities to streamline operations and promote compliance with organizational policies.

Organized and maintained filing systems both electronically and manually.

Collected and coded various documents to prepare for filing, storage and processing.

Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Created spreadsheets, charts, presentations and documents using Microsoft Office Suite.

Provided high-level administrative support to senior management, including scheduling meetings and coordinating travel arrangements.

Entered data into databases accurately and efficiently in order to maintain accurate records of customer accounts or other business activities.

Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.

Kelly Services Ltd Fort Saskatchewan, AB

Document Control/Construction Administration

06/2016 - 12/2018

Developed procedures and strategies to improve overall efficiency in the document control department.

Distributed documents to appropriate personnel for review and approval.

Uploaded documents to control sites, tracked transmittals and coordinated revisions.

Inputted data into spreadsheets for tracking purposes, including metrics such as number of documents received, approved, rejected.

Monitored activities to assess compliance with records policies and document management regulations.

Assisted end users with resolving electronic content access issues while maintaining security standards.

Maintained document control database, ensuring files are up-to-date and organized.

Monitored expiration dates of controlled documents, providing timely notifications when renewals were due.

Administered document access and revision rights to personnel to maintain documentation integrity.

Provided administrative support in preparation of documentation packages.

Submitted project documentation to management for approval, transmitting approved documents to customer.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Realty Executives Focus Fort Saskatchewan, AB

Office Manager

09/2014 - 06/2016

Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Used judgment and initiative in handling confidential matters and requests.

Resolved customer inquiries and complaints requiring management-level escalation.

Administered payroll and maintained proper documentation of employee personnel.

Ordered supplies and equipment to maintain adequate inventory levels.

Reviewed completed work to verify consistency, quality and conformance.

Provided administrative support to management team including preparing reports and presentations.

Answered phone calls, responded to emails, routed mail and coordinated courier services.

Shoppers Drug Mart Sherwood Park, AB

Assistant Store Manager/Manager

09/2010 - 12/2012

Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.

Supervised cashiers in processing credit, debit and cash payments to streamline sales.

Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Created promotional campaigns to increase brand awareness and attract new customers.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Checked monthly sales and performance reports to support operational planning and strategic decision-making.

Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Oversaw coaching and guidance of store employees to foster advancement in work operations.

Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Handled complaints from customers by empathetically listening, recording details and offering solutions.

Education and Training

MacEwan University Edmonton, AB

Bachelor of Arts

05/1999

References

References are available upon request.

References

References available upon request.

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