Patient Observation Technician
Resume:
Tamara Fowler
*********@*****.*** 832-***-**** Houston, TX
Results-oriented healthcare professional with 20 years’ experience in providing compassionate care, enhancing team performance, and developing effective partnerships. Skilled in improving customer satisfaction and loyalty while fostering collaborations with internal and external stakeholders. Seeking to leverage robust organizational and communication skills to contribute to successful outcomes in a dynamic healthcare environment. Skills & Expertise
Clinical Competence
Patient Assessment Skills
Communication Skills
Emotional Intelligence
Team Collaboration
Problem Solving
Professional Experience
Ethics and Confidentiality
Customer Service
Patient Satisfaction
Certified Nurse Assistant Harris Health System, Houston, TX Oct. 2014 – Present
● Monitor patients’ physical and psychological conditions; report any changes to the medical team. Assist in the administration of medications and therapeutic procedures as directed by healthcare professionals. ●Adhere to all hospital policies, procedures, and safety guidelines. Document patient behavior and care activities in the patient record system.
●Communicate effectively with patients to understand their needs and concerns. Support the treatment planning process by providing observations and feedback to healthcare providers. Promoted a positive work environment with the interprofessional care team. Participated in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
● Interacts with peers, staff and patients in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communicated in a positive and professional way,Collaborated with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner.
● Provided contributed towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability.
● Maintains visual observation of assigned patients at all times and verbally redirects patients over digital 2-way audio devices
Care & Comfort, Houston, TX Jan. 2011 – Sep. 2014 ●Provide high-quality patient care within acute-care, home-healthcare and nursing-home settings. Maintain chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care. ●Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing. Transported patients to doctor's appointments, pharmacy medication pick-ups, grocery and personal shopping as needed. Home Care Provider
Texas Home Health Care of America, Houston, TX Feb. 2009 – Nov. 2010 ●Provided in-home care for elderly and/or disabled patients. Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
● Massage patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation. Performed light housekeeping duties such as dusting, washing dishes and laundry.
● Assess and chart observations of the patient’s condition at each visit.
● Complete evaluation tasks, including reviewing medication and vital signs.
● Administer Physician-prescribed medication.
● Dress or redress wounds and assess the healing progress.
● Provide education to patients and families on proper home health care procedures and strategies.
● Coordinate with Physicians, Physical Therapists, Occupational Therapists and other individuals in the patient’s care plan.
● Keep the patient comfortable through palliative care.
● Recommend tools or devices that may improve the quality of life for the patient
Additional Experience
Certified Nursing Assistant AB Staffing Solutions VA Hospital Houston, TX Patient Transporter Houston, TX Aug. 2007 – May 2010
Education & Certifications
Certified Nurse Assistant Certification Department of Aging and Disability Services Houston, TX Certified Nurse Assistant Academy of Exceptional Health Care Houston, TX First Aid & CPR Houston, TX
Technical Skills
Microsoft Office (Excel, Outlook, PowerPoint, Publisher, Project, Visio, Word) EPIC SAMA
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