Call Centre Customer Service

Location:

Cape Town, Western Cape, South Africa

Posted:

May 30, 2024

Contact this candidate

Resume:

Noncedo Futshane

Telemarketing Call Centre Agent

Kenilworth, Western Cape

************@*****.***

061*******

1. Hard working, independent and trustworthy. Always willing to help others. Very punctual and neat person, always willing to learn about new ideas and easy to adapt. Willing to relocate: Anywhere

Work Experience

Cleaner

SweepSouth - Cape Town, Western Cape

June 2021 to Present

Performing indoor housekeeping duties.

Telemarketing Agent

Homechoice - Cape Town, Western Cape

August 2018 to March 2020

Selling online retail product to clients. Opening new accounts and placing online orders for clients. Call Centre Sales Agent

RCS Financial Institute

October 2015 to August 2018

Telemarketing agent. Contacting clients regarding online loan applications. Creating quotes for loans and credit cards.

Sales assistant

PEPCell store - Kenilworth, Western Cape

October 2014 to August 2015

Customer service, performing cashier duties and selling cellphones and other technical gadgets. Receptionist

Transkie Driving School - Mthatha, Eastern Cape

February 2009 to February 2014

• Booking appointment for driving lessons, assisting with traffic department test driving dates. Answering phone calls regarding inquiries about driving fees and packages. Education

Certificate in Computer Literacy

Patnet Computer World - Durban, KwaZulu-Natal

May 2005 to August 2005

High School (matric) in Accounting and business studies Victor Poto High School - Libode, Eastern Cape

January 2002 to December 2004

Skills

• Microsoft Word, Excel, PowerPoint and Access (3 years)

• Secretary (3 years)

• Customer Service (1 year)

Certifications and Licenses

Matric Certificate

January 2002 to 2004