Customer Service Front End
Resume:
Latockqua S. Daniels
Edgefield, South Carolina 29824
*********@*****.***
Objective: Full-time, Long-term position utilizing my office management skills.
Summary of Qualifications:
Work well in high pressure environments.
Self-starting and goal-oriented
Quickly learn procedures and methods
Excellent verbal and written communication skills
Skilled with operating machinery in a manufacturing environment
Experience: Wal-Mart Stores, Inc. Aiken/North Augusta, SC
Front End Team Lead May 2022 to Present
Frontline Member Service October 2020 to May 2022
Customer Service Manager January 2016 to October 2020
Managing 20+ associates daily making sure they are doing daily assignments and following store policy.
Compute bills, itemize lists and tickets showing amount due, using adding machine or cash register.
Return merchandise to their positions on the shelf
Accept exchange and returns of merchandise
Make refund of money to customers and ensure that balance of cash is maintained.
Edgefield Fuel and Convenience Edgefield, SC
Assistant Manager/Cashier June 2008 to Present
Receive cash from customers and employees in payment for goods and services; record amount received.
Compute bills, itemize lists and tickets showing amount due, using adding machine or cash register.
General Bookkeeping duties.
Carlisle Tire and Wheel Aiken, South Carolina
Welder October 2007 to April 2008
Worked with hand grinder to smooth out welded parts
Utilized a welding machine to spot weld
Utilized other automotive shop machinery to drill holes in welding materials
Avondale Mills Graniteville, South Carolina
Weaver July 2003 to July 2006
Observed cloth being woven to detect weaving defects.
Examined looms to determine cause of loom stoppage, such as warp, filling, harness breaks and mechanical defects.
Tied pieces of yarn to broken end and threaded yarn through drop wires, needle eyes and reed dents to repair warp breaks, using reed hook.
Notified loom technician when major repairs were needed.
Milliken and Company Johnston, South Carolina
Inspector/Weaver November 1996 to March 2003
Executed daily operations of weaving
Removed defects in cloth by cutting and pulling out filling; Marked and cut cloth when sufficient yardage had been woven.
Ran and submitted production reports at the end of each shift to management.
Education: Strom Thurmond High School Johnston, South Carolina
Diploma 1995
Piedmont Technical College Aiken, South Carolina
Certificate in Office Technician 2016
References: Available upon request
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