Customer Service High School
Resume:
SHANNA MILES
Madison, WI *****
********************@***********.***
Experienced professional who is comfortable interacting and assisting the public in a concerned manner while maintaining emphasis on the highest quality of customer service. Able to build instant rapport. Able to make decisions independently, work with minimal supervision and adapt to a fast- paced work environment.
Work Experience
Behavior Support Staff
ATTIC Correctional Services, Inc. - Madison, WI
June 2023 to January 2024
Specimen Taker, Accelerated Labs
Aculant Staffing - Madison, WI
August 2021 to January 2022
· Collected PCR and results of Antigen Covid-19 nasal swab specimens
· Validated patient identification for accuracy
· Maintained inventory supplies daily
· Transported specimens to hub daily
COVID-19 Screener
COVID – 19 Screener, Service First Staffing Inc. - Madison, WI April 2021 to January 2022
· Screen for respiratory issues, took patient's temperatures
· Directed/transported patients to where they need to go Resident Assistant
Healing House Shamsi, LLC - Madison, WI
October 2018 to July 2020
· Cared for elderly residents; cleaning and cooking; assisted with hygiene, bathing, and hair or whatever they were not able to handle on their own
Assembly Processor
Madison Kipp Corporation - Madison, WI
April 2018 to September 2018
· Assembled metal parts
Bus Attendant
Badger Bus - Madison, WI
September 2016 to June 2018
· Attended to children's needs on the bus to and from school Home Health Aide (HHA)
Dane County Fiscal Assistance - Deforest, WI
May 2010 to November 2015
· Prepared meals, clean client's homes, bathed and assisted with personal hygiene Education
High School Diploma
Proviso West High School - Bellwood, IL
Skills
• PCR
• Alzheimer's Care
• Vital Signs
• Assembly
• Meal Preparation
• Residential Cleaning
• Commercial Cleaning
• Cleaning Experience
• Laundry
• Home Care
• Senior Care
• Food Preparation
• Patient Care
• Caregiving
• Nursing
• Cpr
• Medication Administration
Certifications and Licenses
First Aid Certification
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