Customer Service - Host/Server

EDUCATION

LESLIE

CARRASCO

Highschool Diploma - Adlai Stevenson Highschool

Graduated May 2023

B.S. Business Administration - DePaul University

Class of 2027'

SKILLS

REFERENCES

PROJECTS

Interpersonal Communication Skills

Time Management

Problem Solving skills

Performance Management

Learns quick

Love of learning

Organizational Skills

Relationship Building

Multilingual

Hardworking

SUMMARY

Reference #1: Gael Esqueda - (773) 808-

0446 - Manager of Fat Rosie’s Taco and

Tequila Bar

Reference #2: George Ortiz - (773) 865-

3187 General manager of Fat Rosie’s Taco

and Tequila bar

WORK HISTORY

Fat Rosies’s Taco and Tequila Bar/ 2022-2024

224-***-****

*****************@*****.***

Chicago IL

Trained and supervised new staff, ensuring adherence to restaurant standards and service excellence

Delivered exceptional customer service, greeting and interacting with guests to ensure a positive and memorable dining experience

Managed customer inquiries and complaints with empathy and professionalism, resolving issues to the customer’s satisfaction

Became a leader to those who were new into the workspace Driehaus Cup competition - 3.18.24

Finalist in the Driehaus Cup

Competition: Competed in a

prestigious pitch competition

among DePaul Business 101

students, showcasing innovative

business strategies in front of

industry experts.

Awarded a scholarship for

exemplary performance and

strategic insight during the

competitive pitching process.

A dedicated and driven business student with two years of experience in the food industry. Using practical expertise in customer service, team leadership, and operational management to excel in future career aspirations. As someone who thrives on challenges and values growth opportunities, I am eager to combine academic

knowledge with real-world experience to contribute a success and reputation of an organization.

Hostess & Keyholder

Receptionist

Salon Bennett/ 2021-2022

Create a warm and inviting atmosphere by greeting clients with a genuine smile and friendly demeanor upon their arrival. Develop proficiency in managing the salon's appointment book efficiently, ensuring optimal scheduling and minimizing wait times for clients.

Continually expanded my knowledge of salon services, pricing, and availability to provide accurate information and address client inquiries promptly and effectively.

Contact this candidate