*********@*****.*** 1-727-***-**** Astoria, NY *****
PROFESSIONAL SUMMARY
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.
WORK HISTORY
Administrator Assistant. Astoria, NY
Best Print 07/2023 - Current
Shift Supervisor. Astoria, NY
Avenue Coffee 08/2022 - 06/2023
Shift Supervisor. Astoria, NY
Mikel Coffee 04/2022 - 08/2022
SKILLS
EDUCATION
Coursera
Online
05/2023
No Degree: Foundations of
Digital Marketing And
E-commerce
LaGuardia Community College
of The City University of New
York
Long Island City, NY
04/2023
No Degree: Data, Databases And
SQL
LaGuardia Community College
of The City University of New
York
Long Island City, NY
02/2023
No Degree: Data Analytics
Foundations
Alexander Technological
Educational Institute
Thessaloniki, Greece
05/2015
Bachelor of Science: Marketing
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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Interacted with customers by phone, email, or in-person to provide information.
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Assisted in preparation and processing of payroll to facilitate prompt staff payments.
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Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
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Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
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● Trained new employees and delegated daily tasks and responsibilities.
● Responded to and resolved customer questions and concerns. Helped store management meet standards of service and quality in daily operations.
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Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
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Documented daily production and materials usage in [Software] to track data.
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Completed cash and credit card transactions accurately using POS software.
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Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
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● Trained new employees and delegated daily tasks and responsibilities.
● Administrative Support
● Documenting Communications
● Data Collection
● Recordkeeping
● Marketing
● Office Supplies and Inventory
● Data Management
● Excel Spreadsheets
ELENI PAPPA
Owner. Larisa, Greece
Kube Coffee 04/2020 - 12/2021
Outside Sales Representative. Larisa, Greece
Cava Tsinas 06/2019 - 12/2019
Marketing Assistant. Larisa, Greece
Alphamarketing 05/2014 - 05/2015
LANGUAGES
Albanian
Native or Bilingual
Greek
Native or Bilingual
English
Professional Working
● Completed store opening and closing procedures and balanced tills. Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
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● Responded to and resolved customer questions and concerns.
● Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
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● Trained and motivated employees to perform daily business functions.
● Evaluated suppliers to maintain cost controls and improve operations. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
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Put together realistic budgets based upon costs and fees for successfully operating business.
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Promoted business on social media platforms to maximize brand identity and generate revenue.
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Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
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Established new accounts through cold calling and personal visits to potential customers.
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Negotiated terms and contracts with clients to maintain profitable sales.
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Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
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Built strong client rapport to establish diversified network of connections.
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Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
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Maintained documentation, detailing assignments, in-progress work and completed project milestones.
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Generated leads through phone calls, emails and face-to-face interactions.
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● Created engaging content for Pinterest, Facebook, and Instagram. Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
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Updated spreadsheets with statistical, financial and non-financial information.
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