Customer Service High School

NICOLE FRATICELLI

******************@*****.*** 856-***-**** Riverside, NJ 08075

Summary

To secure a position in the Retail Industry while maintaining the proper knowledge & credentials to do so while being an advocate for retail chains to stay open and a bright future for this ever growing

field.

Skills

Attention to Detail

Customer Service Savvy

Detail Oriented

Leadership Skills

Proficient in Word, Doss, & Novell

POS Knowledgeable

Sales

Team Management

Experience

GST Transportation Southampton, NJ

Assistant Teacher

01/2022 - Current

Communication Skills

Organization

Scheduling

Encouraged positive behavior with rewards and incentives.

Collaborated with other staff members to ensure student success.

Assisted in planning field trips and special events such as assemblies or performances.

Straight Line Design Inc. Cinnaminson, NJ

Assistant Manager

10/2010 - 01/2022

Assisted in the development of operational strategies to ensure efficient and productive operations.

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Conducted regular performance reviews for employees to identify areas of improvement.

JD's Sports Bar and Grill Riverside, NJ

Mixologist

02/2018 - 09/2020

Greeted customers and provided excellent customer service.

Prepared alcoholic and non-alcoholic beverages according to standard recipes.

POS Sales System

Education and Training

Burlington County College Pemberton, NJ

Associate of Science

06/1996

Delran High School Delran, NJ

High School Diploma

06/1992

Contact this candidate