Systems Analyst Sales Representative

MARK KUSENBERGER

************@*****.***

Mobile: 210-***-****

SUMMARY

All levels Communicator - Intermediary – Analytics Leader – Technical Professional

Streamline computer systems – Optimize employer and client profits

Systems Analyst - pre-sales, sales representative, support service

Network Administrator - PC and network troubleshooting

User Trainer – old and new applications

Exceptional patience and professionalism in crises

PROFESSIONAL EXPERIENCE

XEROX CORPORATION, San Antonio, Texas

Document Management Systems Analyst, 1998-2001

Independent Consultant to Xerox Agencies, 2002-date

Customer configures for two agencies – Uvalde, Kerrville.

Maximize Customer Productivity by configuring Xerox devices to print, scan, and email.

Diagnose and resolve application, software, and connectivity problems requiring on-site support

Provide technical, analytical of AltaLink, VersaLink, and WorkCentre multi-function devices for Xerox customers

Trained analysts to serve Xerox agencies in San Antonio and the Rio Grande Valley

Self-employed businessman, performing attendant administration, scheduling, invoicing, requirements

Cover 35+ county territory: Kerrville to Kingsville, Del Rio to Corpus Christi

COMPUTER KNOWLEDGE

• Windows 11, 10 • Switch/Router Networking • MS Word • MS Excel • MS PowerPoint • Network Troubleshooting

EDUCATION

B.B.A. in Finance - Texas A&M University, College Station, TX

HONORS / ACTIVITIES

Xerox, Texas South West – Top Analyst Team, 2000 & 1998

Xerox, Competition Knockout Bonuses - $2000, $1000, 2001

o“Knockout” – replaced competitors product with Xerox product in large sale (35 or more machines)

TEXAS SPORTS PRODUCTIONS (TSP) - www.texasportsproductions.com (TSP) – 2001 to present (known as Texas Sports Radio Network 2001-2020)

oHigh School Football, Baseball, Basketball, Softball – 2001 to present, various radio, online audio, videostreaming, including dozens of State Champion Games (TSP and others)

oHundreds of Interviews with coaches from the floor of the Texas High School Coaches Assocation Convention

oWrite and voice hundreds of commercial scripts

oSelect games and assign broadcasters for Texas Sports Productions

OTHER BROADCASTING WORK

oOur Lady of the Lake Baseball, Softball, Basketball, 2023 NAIA Region Tournament

oTexas Collegiate League team (the Flying Chanclas de San Antonio, owned by Missions) 2021

oCollege Baseball, Softball, and Women’s Basketball (UTSA) – www.goutsa.com – 2018-2021

Freelance Reporter on Local Sports Stories – www.sanantonioreport.org/author/mark-kusenberger

JWP Productions – Statistician for Thursday Night Lightgs High School football, college football

SAsports.com (2008-2016) – Senior Writer, High School Sports

PRESIDENT’S ENDOWED SCHOLARSHIP, Texas A&M

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