Salt Lake Operations Manager

Ricks *

SHIRLEY L RICKS

Prescott, Arizona

801-***-**** *******.*.*****@*****.***

EDUCATION

Doctorate of Pharmacy

• University of Utah College of Pharmacy, Salt Lake City, UT Class of 2023

Honors Bachelor of Science of Biomedical Engineering [Minor: Physics]

• University of Utah, Salt Lake City, UT

Class of 2016

PROFESSIONAL EXPERIENCES

Pharmacist Resident (PGY-1 Resident)

Northern Arizona Veteran Affair Health Care System (NAVAHCS) Associate Chief of Pharmacy: Melissa DiCamillo, PharmD Chief of Pharmacy: Nicholas Bennet, PharmD

Jul 2023 – Present

• Emergency medicine rotation: scheduled - pending

• Rehabilitation, long-term care, and hospice rotation: monitored and initiated therapy in rehabilitation setting, participated and conducted grand rounds with interdisciplinary team, provided medication recommendations to providers during rounds, verified provider inpatient and discharge orders, participated and responded to rapid responses on floor

• Cardiology rotation: monitored, managed, and initiated therapy for patients with nonvalvular atrial fibrillation, venous thromboembolism, congestive heart failure (HFrEF, HFpEF, HFmrEF); deprescribed patients on high-risk medications for heart failure when appropriate and presented findings at the 2024 Federal Pharmacy Residency Virtual Poster Session

• Psychiatric rotation: monitored and managed therapy for patients with depression, PTSD, substance use disorders, anxiety disorders, and mood disorders

• Management rotation: designed and developed standard operating procedure and work flow for specialty medication prior authorization approval with co-resident, ranked and graded résumés and curriculum vitae for administrative operations manager position, enrolled and participated in leadership academy course, participated in various leadership meetings

• Pharmacy Informatics rotation: built order sets and order menus for hospitalists and providers, entered new drug requests, developed and ran query for data analyses, presented topic discussions to informatics preceptor, developed and distributed pharmacist guide for Advanced Medication Platform

(AMPL) to pharmacy staff

• Patient Aligned Care Team (PACT) I & II rotation: monitored and initiated therapy for patients with diabetes, hypertension, hyperlipidemia, weight loss, and/or smoking cessation; conducted medication reconciliations; precepted pharmacy students

• Home Based Primary Care (HBPC) rotation: monitored and initiated therapy for patients with diabetes, hypertension, and/or hyperlipidemia; conducted medication reconciliations at patient home visits; presented patient case during integrated multi-disciplinary team meetings

• Diabetes Education and Continuous Glucose Monitoring Courses: teach patients on diabetes medication and how to utilize their continuous glucose monitor; classes are held 3-4 times weekly

• Staff inpatient: verify provider order entry (include vancomycin dosing, heparin dose adjustments, and more), counsel and educate patient on discharge medications; staffing schedule is every 3 weeks Ricks 2

Hospital Pharmacy Intern

University of Utah Inpatient Pharmacy

Clinical Pharmacy Manager: Ashley Bowden, PharmD, MS, BCPS Jun 2018 – May 2023

• Interviewed patients & completed medication history reconciliation to help avoid medical errors

• Rounded with multi-disciplinary team and provided recommendations under pharmacist supervision

• Educated & counseled patients on administration and safety of anticoagulation & diabetes medications

• Trained newly hired technicians and interns on workflow, roles, and responsibilities

• Worked with pharmacy residents on various projects (QR Code for Crash-cart tray, med boxes, etc.)

• Administered and documented flu and COVID-19 vaccines to employees Outpatient Pharmacy Intern

Huntsman Cancer Institute

Outpatient Pharmacy Manager: Nathan Wilson, PharmD, MS Jun 2018 – May 2023

• Filled & dispensed medications for patients under supervision

• Transferred prescriptions in and out of pharmacy

• Performed data-entry (submitted and followed-up on insurance claims and prior authorization)

• Administered and documented flu, Shingrix, and COVID-19 vaccines to patients and employees

• Communicated with providers for clarifications on patients’ prescriptions

• Counseled patients on safety and efficacy of new medications and OTC products

• Performed and operated on cash registers

Retail Pharmacy Intern

Harmon’s Pharmacy at City Creek

Retail Pharmacy Manager: Rachel Livingston, PharmD May 2019 – Aug 2019

• Filled & dispensed medications under supervision

• Transferred prescriptions in and out of pharmacy

• Performed data-entry (submitted and followed-up on insurance claims and prior authorization)

• Performed and operated on cash registers

Biomedical Engineering Researcher

Eyegate Pharmaceuticals

Supervisors: Hee-kyoung Lee, PhD, Brenda Mann, PhD, and Barbara Wirostko, MD Jun 2015 – Aug 2018

• Designed ophthalmologic drug release device and experiments for release studies and animal studies

• Performed various tests to evaluate the efficacy of antimicrobial incorporated ophthalmologic device

• Analyzed data collected and prepare reports to supervisor, teams, and directors

• Presented experiment results and findings in team meetings

• Maintained laboratory supplies and inventory for company’s laboratory

• Presented research poster at state and national conferences, representing the company Data Entry Specialist & Clinical Research Assistant University of Utah Health Transplant

Supervisors: Heather Thiesset, PhD and Robin Kim, MD Sep 2014 – May 2015

• Gathered organ specimen and blood cultures from operation for clinical research

• Met and talked with patients to go over procedural details and asked for consent to participate in research

• Organized data from collected specimen during operation for physician for liver transplant research

• Helped surgeons and anesthesiologists scrub-in for surgery Ricks 3

Student Researcher

Veterans Affair Bone and Joint Research Lab

Supervisor: Dustin Williams, PhD

Oct 2013 – May 2015

• Performed various tests to evaluate the efficacy of the antimicrobial compound against biofilm bacteria

• Developed protocol to use Poly-Lactic-co-Glycolic-Acid (PLGA) as a coating for orthopedic device

• Performed studies on antibiotics incorporated in PLGA coating for orthopedic devices for veterans

• Studied properties (degrading rate, polymer characteristics, etc.) of PLGA and implemented findings in study

• Presented research findings and results at various different conferences and symposiums

• Authored biomedical engineering thesis from PLGA and antimicrobial coating for orthopedic device Laboratory Assistant

University of Utah Chris Hill’s Biochemistry Lab

Supervisors: Heidi Schubert, PhD and Chris Hill, PhD Sep 2012 – May 2014

• Assisted lab in all aspects of research including harvesting cells, performing cell culture, etc.

• Made buffer solution, SDS-Page gels, antibiotic solutions, protease solutions, etc. for lab members

• Performed PCR, DNA extraction, mini preps, protein extraction, etc.

• Maintained laboratory supplies and inventory for lab ADVANCED & INTRODUCTORY PHARMACY PRACTICE EXPERIENCE (APPE & IPPE) Acute Care Rotation

Intermountain Healthcare LDS Hospital

Preceptor: Zach Campbell, PharmD

Feb 2023 – Mar 2023

Elective: Select Pharmacy Experience

Utah Poison Control Center

Preceptor: Amberly Johnson, PharmD, DABAT

Jan 2023 – Feb 2023

Ambulatory Care Rotation

University of Utah South Jordan Clinic

Preceptor: Eve Van Wagoner, PharmD, BCACP

Nov 2022 – Dec 2022

Advanced Community Rotation

Oquirrh Mountain Pharmacy

Preceptors: Jonny Sandoval, PharmD and Jeffrey Gatzemeier, PharmD Oct 2022 – Nov 2022

Elective: Infusion Rotation

Intermountain Homecare and Hospice

Preceptors: Alisa Thomas, PharmD, MBA and Zack Nilson, PharmD Aug 2022 – Sep 2022

Ambulatory Care Rotation

University of Utah Pharmacy Ambulatory Clinical Care Clinic (PAC3) Preceptors: Michael Andrus, PharmD and Jane Chandramouli, PharmD Jul 2022 – Aug 2022

Advanced Health-Systems

University of Utah Home Infusion

Preceptor: Jamie Slade, PharmD

May 2022 – Jul 2022

Introductory Community Rotation

University of Utah South Jordan Outpatient Pharmacy Preceptor: McKay Robinson, PharmD

Nov 2020 – Dec 2020

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Introductory Institutional Rotation

Central Valley Regional Hospital

Preceptors: Steve Breckenridge, RPh and Brice Roberts, PharmD Aug 2020 – Sep 2020

SELECTED LEADERSHIP EXPERIENCE

Gala Co-director

University of Utah College of Pharmacy

Jun 2022 – May 2023

40 hours

• Worked closely with the dean’s office staffs and other gala members to plan the annual gala event for students and faculties to participate

• Recruited and encouraged student involvement in GALA USPA Vice President of Public Relations

Utah Student Pharmacist Alliance, University of Utah College of Pharmacy Aug 2019 – Feb 2020

60-80 hours

• Leader of USPA, which operates as an umbrella organization at the College of Pharmacy for student chapters of national pharmacy organizations

• Coordinated and organized weekly luncheons

• Coordinated, consulted, and helped other student organizations with luncheons

• Connected students with pharmacy guest speakers at luncheons

• Helped, coordinated, and organized USPA activities at College of Pharmacy

• Worked to improve and ensure communication between faculty, dean’s office staff, and student organizations

• Presented at annual student organization information meetings and new student orientation; engaged new students with organizations

USPA P1 Liaison

Utah Student Pharmacist Alliance, University of Utah College of Pharmacy Sep 2018 – Feb 2019

~20 hours

• Increased the involvement of first-year students in student organization-sponsored events

• Encouraged camaraderie and friendship among pharmacy students

• Planned the annual Christmas party for pharmacy students to connect with each other and network with faculties

Healthy Living Educator

Maliheh Free Clinic

Aug 2015 – Apr 2017

100-200 hours

• Designed and developed lesson plans and exercise for healthy living class

• Followed up on patients enrolled in healthy living class weekly prior to class to check progress

• Taught patients to develop healthy lifestyle and modification

• Taught patients the skills of reviewing and understanding nutrition labels; developed a budget plan for grocery shopping; encouraging them to take control of their health TECHNICAL EXPERIENCES

Team engineer and consultant for Nocturnal Neuro

Bench-2-Bedside (B2B) Medical Device Competition Organization Aug 2019 – May 2023

• Designed and built a device for patient with sleeping disorders such as sleep walking

• Co-authored a code for sleep wave detection and respond to sleep walking

• Competed and presented at Bench-2-Bedside 2021 conference Ricks 5

Team engineer for Independence in Diabetes (IND)

Bench-2-Bedside (B2B) Medical Device Competition Organization Aug 2020 – May 2021

• Competed last year with a simple prototype of an Insulin Delivery Device for Paraplegics

• Drafted and wrote majority of device package required for competition entry.

• Co-designed a device for patients who are paraplegics and diabetics to help them achieve diabetes management independently

PROFESSIONAL SERVICE

HIV PrEP Clinic

University of Utah Health Infectious Disease Clinic Sep 2021 – May 2023

20-30 hours

• Interviewed patients & complete medication history reconciliation to help avoid medical errors

• Educated & counseled patients on administration and adherence to HIV PrEP therapy

• Presented patients to providers after interviewing patients

• Helped train other pharmacy student volunteers on the process Pharmacy Student Volunteer

Maliheh Free Clinic

Sep 2019 – May 2023

~10 hours

• Performed medication reconciliation and recorded patient visits in the electronic health record

• Educated patients on medication adherence, immunization recommendations, and more

• Worked with students from other health professions to ensure that patients’ medications are appropriate

• Assessed medical needs of patients and provided therapy recommendations to improve patient care Cholesterol and Blood Glucose Screening Volunteer

Legislative Day on Capitol Hill

Feb 2019

4 hours

• Performed point of care testing for attendees on Pharmacy Day at Capitol Hill

• Helped with clean-up for the cholesterol and blood glucose screening booth, other booths, and poster presentation

Bennion Center Legacy Day Volunteer

University of Utah Bennion Center

Aug 2016 – May 2018

10-20 hours

• Helped clean up weeds for an elderly couple

• Helped paint house and fence for an economically underserved family PRESENTATIONS

Patient case on Prophylaxis Vancomycin for Clostridium difficile May 2024

• Presented patient case to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

Continuing Education Course: “Break”ing down the Silent Disease: Osteoporosis Treatment Strategies

May 2024

• Designed and conducted continuing education 1.0 credit hour course on osteoporosis treatment strategies (titration vs. combination vs. sequential approaches) to pharmacists and other healthcare professionals at Northern Arizona Veteran Health Care System (NAVAHCS) Journal club on Triple-Hormone-Receptor Agonist Retatrutide for Obesity Feb 2024

• Presented journal club to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

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Journal club on Abelacimab for Prevention of Venous Thromboembolism Feb 2024

• Presented journal club to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

In-service presentation: Should We Hit the Snooze on Orexin Receptor Antagonists? Feb 2024

• Presented in-service presentation to Mental Health Staff at Northern Arizona Veteran Health Care System (NAVAHCS)

Journal club on Efficacy and Safety of the Muscarinic Receptor Agonist KarXT

(xanomeline-trospium) in schizophrenia (EMERGENT-2) in the US: results from a randomized, double-blind, placebo-controlled, flexible-dose phase 3 Trial Dec 2023

• Presented journal club to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

Journal club on Long-term efficacy and safety of moderate-intensity statin with ezetimibe combination therapy versus high-intensity statin monotherapy in patients with atherosclerotic cardiovascular disease (RACING): a randomized, open-label non-inferiority trial

Oct 2023

• Presented journal club to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

Patient case on Appropriateness Usage of Empagliflozin in Amputees Aug 2023

• Presented patient case to pharmacists and pharmacy staff at Northern Arizona Veteran Health Care System (NAVAHCS)

Guideline Update on Beers List 2023 Update Jul 2023

• Presented guideline update to Home-Based Primary Care (HBPC) Department at Northern Arizona Veteran Health Care System (NAVAHCS)

Topic discussion on Median Arcuate Ligament Syndrome (MALS) Apr 2023

• Presented topic discussion to pharmacists at LDS Hospital Guide for TPN ordering process on APEX and iCentra Mar 2023

• Created and presented guide to pharmacists at LDS Hospital In-service presentation: Carbon monoxide poisoning and hyperbaric oxygen therapy Feb 2023

• Presented in-service presentation to staffs at Utah Poison Control Center Topic discussions on Cocaine and Phencyclidine (PCP) Jan 2023, Feb 2023

• Presented topic discussions to staffs at Utah Poison Control Center Drug discussion on Tirzepatide (Mounjaro) Jan 2023

• Presented drug discussion to staffs at Utah Poison Control Center Journal club for Clinical experience with titrating doses of digoxin antibodies in acute digoxin poisoning (ATOM-6)

Jan 2023

• Presented journal club to staffs at Utah Poison Control Center New drug update on inclisiran (Leqvio)

Presenter: Shirley L. Ricks

Dec 2022

• Presented new drug update to pharmacists at the University of Utah Health South Jordan Ricks 7

Journal club for Aspirin versus anticoagulation in cervical artery dissection (TREAT- CAD): an open-label, randomized non-inferiority trial Presenter: Shirley L. Ricks

Dec 2022

• Presented journal club to pharmacists at the University of Utah Health New drug update on daridorexant (Quviviq) Nov 2022

• Presented new drug update to pharmacists at the University of Utah Health South Jordan Medication and Management of Attention Deficit Hyperactivity Disorder (ADHD) Presenter: Shirley L. Ricks

Nov 2022

• Presented on prevalence, diagnosis, and pathophysiology of ADHD and its non-stimulant treatment options (Qelbree and Strattera) to pharmacy staffs at Oquirrh Mountain in Magna and Oquirrh Mountain in West Valley

Intermountain Homecare and Hospice: Neutropenia

Presenter: Shirley L. Ricks

Sep 2022

• Presented on Neutropenia (cancer-related and drug-induced) to the director, managers, pharmacists, pharmacy technicians, pharmacy interns, dieticians, and other staffs at Intermountain Homecare and Hospice

Continuing Medical Education Course: Pain & Comfort for Hospice Settings Presenters: Shirley L. Ricks and Daniel Heaton, PharmD Sep 2022

• CME credit presentation on IV/SubQ pain medications for hospice patients to hospice providers

• Taught providers how to dose when switching opioids and how to titrate when patient’s pain is uncontrolled

Lonapegsomatropin-tcgd (Skytrofa), a newly FDA approved therapy for Pediatric Patients with Growth Hormone Deficiency

Presenter: Shirley L. Ricks

Aug 2022

• Presented on Growth Hormone Deficiency in pediatrics and Skytrofa to pharmacists and other staffs at University of Utah Pharmacy Ambulatory Clinical Care Clinic (PAC3) Medication Risk Assessment Updates for Dupixent and Olumiant Presenter: Shirley L. Ricks

Aug 2022

• Presented new FDA updates for Dupixent and Olumiant to pharmacists and other staffs at University of Utah Pharmacy Ambulatory Clinical Care Clinic (PAC3) Journal club for Tralokinumab for Moderate-to-severe Atopic Dermatitis: Results from two 52-week, Randomized, Double-blind, Multicentre, Placebo-controlled Phase III Trials (ECZTRA 1 and ECTRA 2)

Presenter: Shirley L. Ricks

Aug 2022

• Presented journal club to pharmacists and other staffs at University of Utah Pharmacy Ambulatory Clinical Care Clinic (PAC3)

Journal club for Vericiguat in Patients with Heart Failure and Reduced Ejection Fraction

Presenter: Shirley L. Ricks

Aug 2022

• Presented journal club to pharmacy preceptors

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Journal club Long-Acting Injectable Cabotegravir + Rilpivirine for HIV Maintenance Therapy: Week 48 Pooled Analysis of Phase 3 ATLAS and FLAIR Trials Presenter: Shirley L. Ricks

Jul 2022

• Presented journal club to pharmacy preceptors

Journal club for Discontinuation of Infliximab in Patients with Ulcerative Colitis in Remission (HAYABUSA): a Multicentre, Open-label, Randomized Control Trial Presenter: Shirley L. Ricks

Jul 2022

• Presented journal club to pharmacists and other staffs at University of Utah Pharmacy Ambulatory Clinical Care Clinic (PAC3)

Factor XIII A-subunit Deficiency

Presenter: Shirley L. Ricks

Jun 2022

• Presented on factor XIII A-subunit deficiency and new drug Tretten (recombinant factor XIII-A concentrates) to Home Infusion Pharmacy Staff members Thermoresponsive Polymers for Delivery of Glycosaminoglycans to treat Radiation- induced Proctitis (RIP)

Presenter: Shirley L. Ricks

Jun 2019

• Pharmacy Student Summer Research Program (P-SURF)

• Presented to fellow pharmacy student, pharmacy faculty, and pharmaceutical chemistry faculty ABSTRACTS, PROPOSALS, MANUSCRIPTS, AND PUBLICATIONS Impact of Pharmacist-Provided Medication Therapy Management on High Risk Medications for Heart Failure Patients Proposal

Authors: Shirley L. Ricks, PharmD

Oct 2023

Impact of Clinical Pharmacist Management on SGLT2 Inhibitor Utilizations in Heart Failure Proposal

Authors: Shirley L. Ricks, PharmD

Aug 2023

Bevacizumab dose rounding: retrospective analysis and simulation of potential cost- savings

Authors: Shirley L. Ricks, Julia Lee, PharmD, and Makala Pace, PharmD, MBA, BCOP Aug 2022

Evaluation of the Interactions of Silk-Elastinlike Polymer (SELP) with Semi-synthetic glycosaminoglycan ethers (SAGE) used for Radiation-induced Proctitis (RIP) Manuscript

Author: Shirley L. Ricks, Doug Steinhauff, PhD, and Hamid Ghandehari, PhD Dec 2021

Assess the Anti-inflammatory Properties of SAGE on different types of Cells Proposal Author: Shirley L. Ricks

Aug 2020

Carboxymethylated Hyaluronic Acid-based Delivery of Small Molecule to Ocular Surface

Authors: Hee-kyoung Lee, PhD, Shirley L. Ricks, Brenda Mann, PhD, Barbara Wirostko, MD, FARVO

May 2018

• Association for Research in Vision & Ophthalmology (ARVO) Annual Meeting 2018 Ricks 9

Hyaluronan-based ocular delivery of antibiotics

Authors: Hee-kyoung Lee, PhD, Shirley L. Ricks, Brenda Mann, PhD, Barbara Wirostko, MD, FARVO

Jan 2017

• NSF Grant Proposal for Phase II Project

Development of a Bioabsorbable Active Release Antimicrobial Coating for Orthopedic Implants

Author: Shirley L. Ricks

May 2016

• Biomedical Engineering Senior Research Thesis

Hyaluronan-based Sustained Delivery of the Antibiotic Besifloxacin to the Eye Authors: Shirley L. Ricks, Hee-kyoung Lee, PhD, Brenda Mann, PhD, Barbara Wirostko, MD, FARVO

Apr 2016

• National Conference of Undergraduate Research 2016 in Asheville, North Carolina POSTERS

Impact of Clinical Pharmacist Management on Deprescribing High Risk Medications in Patients with Heart Failure

Presenter: Shirley L. Ricks

Mar 2024

• Federal Pharmacy Residency Virtual Poster Session

• Presented to VA pharmacists across the nation

Evaluation of the Interactions of Silk-Elastinlike Polymer (SELP) with Semi-synthetic glycosaminoglycan ethers (SAGE) used for Radiation-induced Proctitis (RIP) Presenter: Shirley L. Ricks

May 2022

• Pharmacy Doctorate Project Poster Symposium

• Presented to fellow pharmacy student and faculties Is Boswellia Effective for Osteoarthritis?

Presenters: Shirley L. Ricks and Mackenzie Stout

Aug 2021

• Presented to pharmacy faculty members and students Utilization of Telepharmacy Service in Rural Utah

Presenters: Maddison Ballif, Julien Froude, Miao Lai, Shirley L. Ricks, Mackenzie Stout Feb 2021

• Pharmacy Legislative Day on Capitol Hill

• Presented to legislators, pharmacists, and other pharmacy professions Development of a Bioabsorbable Active Release Antimicrobial Coating for Orthopedic Implants

Author: Shirley L. Ricks

May 2016

• Biomedical Engineering Senior Research Symposium LICENSES AND CERTIFICATIONS

Pharmacist (Idaho) – P10955 Expires: Sep 2024

Pharmacy Intern – 108*****-**** Expired: Aug 2023

Basic Life Support (CRP and AED) Mar 2023 -Jun 2023 Immunization Training Aug 2018- May 2023

IRB Training 2016

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SKILLS

EMR experiences: CPRS/Vista, AMPL, EPIC (Willow and Hyperspace), Cerner, CareTend, CPR+, APEX Programming Languages: SQL, Stata, Python, MATLAB, Mathematica, Maple, C++, HTML Tools: IBM DB2, SolidWorks, CAD+, VisualStudio Code Information Technology: Microsoft Office proficiency (include Word, Excel, Note, PowerPoint, Publisher), Adobe (Illustrator, Photoshop, Lightroom)

Dashboard creation, Data visualization

Languages: English (Fluent), Spanish (Beginner)

REFERENCES

Melissa DiCamillo, PharmD

Associate Chief of Pharmacy, Northern Arizona Veteran Health Care System (NAVAHCS)

928-***-**** ext. 7446, *******.*********@**.*** Jason Cuaresma, PharmD

Informatics Pharmacist, Northern Arizona Veteran Health Care System (NAVAHCS)

928-***-**** ext. 7503, *****.*********@**.***

Jennifer Tu, PharmD

Inpatient Clinical Staff Pharmacist, Northern Arizona Veteran Health Care System (NAVAHCS)

928-***-**** ext. 6448, ********.**@**.***

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