Sales & Support Representative

Matt Michels

Cedar Rapids, IA ***** 563-***-**** ****@***********.***

Profile

Experienced sales professional with proven success in remote sales, customer engagement, and communication. Skilled in CRM tools and managing diverse projects in remote settings. Core Competencies

Remote Sales & Customer Relations

CRM Tools (SalesForce, Acumatica)

Verbal & Written Communication

Media and Broadcasting

Time Management

Professional Experience

Player Support Specialist

PXG (Parsons Xtreme Golf), Scottsdale, AZ (Remote) — 03/2021 to 10/2023

Led team in Sales Revenue.

Managed inbound and outbound sales calls.

Utilized CRM tools for customer management and sales tracking. Sales Representative

GoDaddy, Hiawatha, IA (Remote) — 01/2011 to 06/2020

First Iowa rep to achieve over $1M in Total Revenue.

Exceeded monthly revenue targets by 130%.

Provided tailored product recommendations.

Recognized as Top 5 national salesperson.

Trained new sales representatives.

On Air Personality

Y105 Today's Hits And Yesterday's Favorites, Dubuque, IA — 11/2008 to 10/2010

Produced engaging radio segments.

Operated studio sound boards and playout software.

Increased station awareness through promotional events. Education

Bachelor of Arts in Communications

Loras College, Dubuque, IA — 05/2003

Associates of Science in Film Production

Full Sail University, Winter Park, FL — 09/2005

Securities Industry Essentials (SIE) Exam, Passed

Financial Industry Regulatory Authority (FINRA) —05/2024

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