Data Entry Customer Service

RONNA R LEWIS

***** ******* **

JACKSONVILLE FL *2226

402-***-***** ********@*****.***

PERSONAL PROFILE

I have excellent interpersonal communication, organization, and detail-oriented skills. I am a Self-starter; and highly motivated. I can work in a group setting or alone.

EXPERTISE

I am proficient with computers and various software programs and skilled in a variety of office skills, including Excel, Microsoft Office, People Soft, Lotus and Outlook, with the efficiency of accurate Data Entry, setting up Webinars, Conferences, Phone, and email communications, typing, filing, and Customer Service. I easily acclimate myself with all software.

PERSONAL EXPERIENCE

LINLEW VENTURES GROUP – OWNER established June 2015- Currently working:

Courier, caterer and food deliveries. Accountant for subcontractors performing courier responsibilities.

LAB EXPRESS - IDEXX COURIER - August 9, 2022 through currently working: Pick up Specimens from various Veterinarian locations and deliver to UPS Airport or UPS store.

ROBERT HALF/ACCOUNTEMPS – Omaha NE June 1, 2016 through May 31, 2019

Production Billing of Talent and Marketing for various clients. Collections Analyst for National shredding company.

LAB LOGISTICS-November 12, 2016 through Dec 15, 2017

Pickup and deliver to Lab and Hospitals, Urgent care and Clinics in Omaha metro. Stats for medical supplies, specimens and pharmacy. Managed routes in my responsibility.

AUREUS – September 26, 2016 through October 28, 2016

Billing Timecards for Traveling Medical Staff on contract.

REMEDY STAFFING - Omaha NE September 16, 2015 through March 17, 2016

Compensation Department for Health and Life Products, and Commissions payable due to Agents and Brokers. Underwriting Correspondence to Agents for Life Insurance products. Consumer loan collections.

WEST CORPORATION –Collections Specialist

Omaha NE April 27, 2015 through July 10, 2015

Acquisitioned portfolio of School Messenger, School Reach. Business to Business Collections. I familiarized myself with Net Suite software to inform other key personnel and prepare the accounts to be merged into West Corporation’s current collections software. I established initial contact and communicated with School Districts, Hospitals and Churches.

WERNER ENTERPRISES—Freight Collections Specialist

Omaha NE February 4, 2008 through March 5, 2015

Business to Business Collections, maintain invoicing of Corporate Accounts domestic and internationally. Create Excel spreadsheets for management and professional use. Work directly with Credit, Billing, Rates, Detention Department, and Sales Executives. Accounts Payable and Receivable, and daily direct contact with customers. Weekly reports to CFO, and Directors and Set up Teleconferences as needed.

REGENCY LODGE – AUDITOR

Omaha NE March 2010 through November 2010

Manager Reports processed daily. Locate any discrepancies and fix them. Handled Military paperwork while staying before deployment. Check in reservations for customers and check out.

SPHERION STAFFING SERVICES

BANK OF THE WEST—Administrative Assistant

Omaha, NE March 6, 2007 through July 23, 2007

Worked directly under a Vice President and 3 Managers. Administrative duties for multiple departments, entered accurate information for Affidavit Letters on Fraud and Non-Fraud Claims. Balanced Charge Back items for UN - posted numbers in accounting. Debit Card Maintenance.

SELF EMPLOYED

INDEPENDENT CONSULTING SERVICES Yankton SD 2004 through 2007

Bookkeeping, Administrative responsibilities

FIRST NATIONAL BANKCARD SERVICES, Yankton SD April 2, 1997 through April 30, 2004

Collections Adjuster

Collections and negotiations in Settlements, payment options, and referrals to Debt Management Companies, and Financial Institutions. My duties were Skip Tracing, handling Disputes, Bankruptcy's, and Customer Service Relations. Enter data into software daily for processing.

EDUCATION

BELLEVUE UNIVERSITY Bellevue NE 2012- Undergraduate Business Administration Bachelor of Science Degree

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