Customer Service Human Resource

Ms. Siyon Shrestha

Email: shresthasiyon**** @gmail.com

Phone: 585-***-****

Address: Brockport, NY 14420

Professional Summary:

Dedicated and motivated individual with a strong work ethic and exceptional interpersonal skills. Proficient in report writing, communication, risk mitigation, problem-solving, cooking, baking, and HR audit. Skilled at working independently and mastering new tasks efficiently. Committed to delivering outstanding customer service and ensuring positive experiences.

Skills:

- Report Writing

- Communication Skills

- Problem-solving Skills

- Documentations and filing

- Preparing Balance Sheets

- Cooking and Baking

Experience:

Human Resource File Auditor

Kathmandu: Sep 2023 to Nov 2023

Major Responsibilities:

- Managed tasks effectively, meeting deadlines consistently.

- Reviewed internal control systems, financial records, and accounting systems of HR department.

- Ensured confidentiality of company information.

- Collaborated with management to address external audit results.

- Conducted internal control audits and prepared detailed reports.

- Maintained the employee documentation and folders in a format. Cafeteria Worker

Kathmandu - Aug 2023 to Oct 2023

Major Responsibilities:

- Provided efficient and courteous customer service.

- Adhered to safety and food handling regulations.

- Prepared ingredients for cooking and maintained cleanliness.

- Ensured high standards in food preparation and presentation. Volunteer contribu9on:

Saves Lives Foundation

2022 to Nov 2023

Major Responsibilities:

- Completed tasks promptly and followed directions as per the policy of the organization.

- Fostered a positive work environment through teamwork.

- Assisted in organizing community events.

- Demonstrated strong verbal and written communication skills.

- Maintained updated knowledge through continuing education. Shotokan Karate Instructor

Feb 2021 to Oct 2023

Major Responsibilities:

- Demonstrated proper form, technique, and safety protocols.

- Established discipline and respect among students.

- Developed and taught karate classes for all levels.

- Attended community events to attract new students.

- Promoted martial arts benefits through outreach programs. Educa9on and Training:

A Levels: Major in Business Management - Saint Xavier College Aug 2023, Kathmandu, Nepal.

Trainings:

Karate

Nail art and eye lash extensions

Language:

English: Fluent (Listening, speaking, reading and writing) Nepali (native): Fluent (Listening, speaking, reading and writing) Hindi: (listening/speaking – Fluent, reading/ writing – professional level) Japanese: (Listening/speaking - professional proficiency) Hobbies:

Baking and cooking

Practicing Karate

Listening to music

Playing guitar

Reading books

References: available upon request.

Contact this candidate