Human Resource Development
Resume:
Christopher Jacoby
***************@*****.***
OBJECTIVE: Recent graduate and HR intern seeking a position as a Compensation Analyst. EDUCATION:
University of Houston, Houston, TX
Bachelor of Science, Human Resource Development Spring 2023 Cumulative GPA: 3.3
Relevant Courses:
Talent Management, Quality Improvement Methods, Facilitation Strategies, Principles of HRD, Instructional Design for HRD, Organizational Decisions, Performance Assessment & Evaluation, 18 Hours of Psychology Credits San Jacinto College, Pasadena, TX August 2017 - Fall 2019 Cumulative GPA: 3.0
PROJECTS:
Sales Process Improvement, West Vision Spring 2022
● Developed a project charter report for the sales process
● Created a report that provided quality improvement tools including a SIPOC diagram, flowchart, histogram, fishbone diagram, nominal group, and prioritization matrix
● Collaborated in a 4 person team, via MS Teams and in person, with an individual role of writing the Cycle #1 (Understanding the Process), Cycle #2 (Measuring the current process), Cycle #3 (Identifying the cause of the problem), and Cycle #4 (Determining recommended solutions)
Intergroup/InterTeam Interventions Podcast Spring 2022
● Collaborated with a fellow student, in writing, recording, and discussing an online podcast presentation over Intergroup/Interteam interventions
● Discussed a range of topics such as problem-solving methodologies, confrontation meetings, the kinds of teams/groups, role analysis, and work redesign
● Presented podcast presentation recording in person to a class audience Product Flow Training Project, Best Buy Fall 2020
● Recorded Best Buy product flow operations previous to the establishment of instructional design
● Developed a Product Flow Training Report regarding training module implementation
● Created a poster displaying information about Product Flow Training at Best Buy WORK EXPERIENCE:
CSW Industrials, Inc., Dallas, TX January 2023 - April 2024 Training & Development Intern
● Assisted in creating the CSWI Front Line Leadership training evaluation survey for team members, managers/direct reports, and HR
● Took part in the development of CSWI corporate training policies and guidelines documentation
● Assist supervisor inputting data into Excel docs & Powerpoints from employee demographic survey results on an as needed basis
● Navigate a variety of HR systems including: UKG, Great Place To Work, & Qualtrics
● Participate in monthly HR Strategic Collaboration Zoom Meetings
● Observed workplace operations at the RectorSeal manufacturing facility Abe’s Cajun Market & Cafe, Houston, TX May 2017- Present Waiter, Cashier, & Foodrunner
● Wait tables, tend to customer needs, gather and run food to customers for dine-in and to-go orders
● Take phone and in-person orders with a thorough knowledge of menu offerings and daily specials
● Prepare and deliver catering orders, bus and clean tables
● Train new-hires on a wide variety of restaurant tasks HEB, Houston, TX Sept 2018- May 2019
Cashier & Customer Service Assistant
● Scanned groceries and performed payment transactions for customers
● Bagged and assisted customers with groceries
● Assisted bakery, produce department, and parking lot with various tasks on an as needed basis Christopher Jacoby
***************@*****.***
TECHNICAL SKILLS:
● Application Software: UKG, MS Office, MS Excel, MS SharePoint, Great Place To Work, Qualtrics AWARDS AND PROFESSIONAL DEVELOPMENT:
● Dean’s List Fall 2020 & Fall 2021
● Lean Six Sigma Yellow Belt Certification, University of Houston-Sugar Land Spring 2022 SPECIAL INTERESTS:
● Exercising, Reading, Writing, Traveling, Music, Film
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