Customer Service Front End

Brooke Passmore

Jonesboro,AR ***** / 870-***-**** / *****************@*****.***

EXPERIENCE

Bills Cost Plus, Jonesboro AR— Cashier

**/****- **/****

-Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

-Worked closely with front end staff to assist customers.

-Processed sales transactions to prevent long customer wait times.

-Accepted cash and credit card payments, issued receipts and provided change.

-Learned roles of other departments to provide coverage and keep store operational.

-Verified customer age requirements for alcohol or tobacco purchases.

-Delivered high level of customer service to patrons using active listening and engagement skills.

-Operated cash register or POS system to receive payment by cash check,and credit card.

Adam Ward,Jonesboro AR— Private Dog Sitter

03/2021- Current

-Fed animals twice daily and refilled water dish.

-Developed long term relationship with client and bonded with animals through regular contact.

-Offered animals exercise opportunities through walks and play activities.

-Monitored safety of animal to prevent injuries from other animals or environmental hazards.

-Supported animals health by keeping areas clean, near, and properly sanitized.

Conduent-Customer Service Technical Advisor-Headquarters, Florham Park, New Jersey-6/01/2023-8/27/2023

-I answered customers calls, and assisted them in issues relating to their phones.

-Reset passwords, phones, and assisted customers in how to operate certain features on their phones.

-Did training and learned how to operate computer systems, and troubleshooting steps within the Mac Computer System.

-Knowledge and understanding of technical skills.

EDUCATION

The Academies At Jonesboro High School,Jonesboro Ar — GED

Summary

-Hardworking and dependable.

-Flexible Schedule.

-Great Customer service.

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