Front Desk Service Associate
Resume:
Krysti Lopez
Colton, OR *****
*************@*****.***
Work History
April 2023 - Current
Oreillys Colton Ca
Retail Service Specialist
I have time management skills and help assist customers with finding the correct part to fix their car
March 2018 - March 2023
Walmart - Colton, CA
Asset Protection Customer Host
Wrote reports for internal and external crime, burglary, or theft.
Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Checked CCTV for evidence of shoplifting.
Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Back up cashier as needed.
March 2017 - February 2018
Target - Bee Cave, TX
Guest Service Associate
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Maintained neat and orderly front desk and lobby area to uphold hotel standards.
Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
Answered hotel phones with professionalism and directed calls appropriately.
September 2011 - February 2017
AutoZone - Norco, CA
Parts Sales Manager
Ordered parts for customers, repair shops, and service departments.
Established spare parts department from ground up.
Ordered parts for customers, repair shops.
Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
Provided excellent customer service to internal and external customers.
May 2006 - September 2011
Kmart, Sears Holding - Riverside, CA
Assistant Manager
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
December 2006
Riverside Community College Moreno Valley, CA
Associate of Arts
June 1999
Valley View High School Moreno Valley, CA
High School Diploma
References
Cassandra Richards 951-***-****
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